Lexus of Glendale

My experience at Lexus of Glendale was very pleasant. They did all they could to accomodate our needs. Customer Service is definitely top priority here. We felt welcomed and did not feel the need to hagg They did all they could to accomodate our needs. Customer Service is definitely top priority here. We felt welcomed and did not feel the need to haggle. We walked away with a fantastic deal. Thank you for the friendly service and the added perks with leasing a vehicle from here. Highly recommended. More

I always take my 2006 IS350Lexus to Lexus of Glendale for service and Selin is the reason why. Her customer service skills rock. She is extremely friendly and personable and she is always honest and up front service and Selin is the reason why. Her customer service skills rock. She is extremely friendly and personable and she is always honest and up front with me, none of the "bait and switch" tactics used by others. More

Selin was such a sweetheart! I came in for service on my IS for the first time and she totally helped me out with all of my quesitons. She was so patient and knowledgable about he services and my car I was IS for the first time and she totally helped me out with all of my quesitons. She was so patient and knowledgable about he services and my car I was blown away! Lexus needs more service associates like Selin!!! More

i went in there for service and i received a freindly hello and great customer service from Selin. She was very helpful and her knowledge of the service of the car was impressive. I will now always come hello and great customer service from Selin. She was very helpful and her knowledge of the service of the car was impressive. I will now always come back to Lexus of Glendale for service for my car. she has made a great impression of me, which will result in my long lasting service with Lexus of Glendale. i will recommend lexus of glendale to all my friends and family with Lexus. I am very satisfied with the great and friendly service i got from Selin. More

I have a 2000 Lexus GS with 120k miles on it. As a result I spend alot of time at Lexus of Glendale and it has been the best spot to get my car serviced, maintained, etc., and my service agent-Selin has alwa I spend alot of time at Lexus of Glendale and it has been the best spot to get my car serviced, maintained, etc., and my service agent-Selin has always gone above and beyond. I enjoy the loaners, coffee and the assorted fruit and pastries that they lay out for there customers. More

Always a pleasant experience to visit this dealership. My family gets all our services for both our Lexus's at this dealership. Selin Asatorian has always been a very big help as well as Arbi and Miro at the family gets all our services for both our Lexus's at this dealership. Selin Asatorian has always been a very big help as well as Arbi and Miro at the loaner desk. Will definitely recommend to friends. More

The purchase experience was exceptional from A to Z - from intially inquiring and test driving my Lexus to a courteous, non-pressured follow-up to answer any questions. Negoatiations for the car i selcte from intially inquiring and test driving my Lexus to a courteous, non-pressured follow-up to answer any questions. Negoatiations for the car i selcted were fair and reasonable, no hidden agenda or attempt to squeeze in extra accesories and products I was not interested in. Getting the car ready once I had selected the desired was quick and execution of paperwork went very smoothly. The entire visit was friendly, all staff worked together to make us comfortable, coffee, hot chocolate, etc. Plus the offer of a loaner when servicing the car and a free detail job on the car during my birthday month were added incentives. Finally, Michael Lee spent time with me before I drove off to explain the many features of the GS350. I would highly recommend this dealership to anyone interested in purchasing a Lexus More

Our family had previously looked into Lexus as our next leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team leased vehicle. After seeing the cars at another dealership, we were really impressed by by the vehicle- but were not comfortable with the sales team. We felt very pressured and did not like the quotes that were offered. A few days later, we decided to go to Lexus of Glendale to try once again to obtain the vehicle that we had really wanted to purchase. The staff was friendly, gave us a great quote and was a lot more knowledgeable about the vehicle. We were in and out of there much quicker than any other vehicle purchase I had experienced! In addition, the service staff is excellent. I have dealt with Selin several times for my maintanence. My car is ready when she says it will be, and I get courtesy phone calls about the progress of the job and when to expect to pick up the vehicle. As an added bonus- they allow me to go to the dealership (as much as weekly) to get a free car wash, just for being a loyal customer. Thank you Lexus of Glendale. We will certainly be doing business with you again! Ana Gozau More

We purchased new RX from Lexus of Glendale a few years ago & have had all subsequent service done there. Without fail, have found service to be prompt, professional & to my satisfaction. A loaner car is ago & have had all subsequent service done there. Without fail, have found service to be prompt, professional & to my satisfaction. A loaner car is ready for me and the process for leaving my car and picking up the loaner has always been timely. When I pick up my car, it is not only serviced, but sparkling clean. On the occasions that I've waited during service, I have appreciated the complimentarty refreshments & comfortable Waiting area. When we were in the process of buying the car, Yvonne Perry at the front desk made sure we had refreshments & served as a welcoming member of the Lexus of Glendale team. I often call her & tell her what I need & she makes sure that I'm referred to the right person and insures that I am expeted by that person when I come in. Sometimes the last service person I dealt with is not available when I call in, but I can usually speak to Yvonne & she is always pleasant, professional and willing to assist me. More