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Lexus of Glendale
Glendale, CA
454 Reviews
When luxury is a way of life, you want the best that life can offer. Smooth, quiet rides are tantamount to standards for Lexus. Here at Lexus of Glendale, we provide the finest products with our passionate commitment to our guests. As your Hollywood Lexus dealer and Los Angeles Lexus dealer, we know you have high expectations. Come to Glendale to see how we extend the Lexus Covenant to each and every one of our guests!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 454 reviews
June 27, 2012
I took my car in for a car wash and to get a small scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very friendly, courteous and showed me great customer service. He performed the work quickly and was very nice and easy to deal with the entire time. Once I purchased the touch up paint, Ramon even offered to touch up the scratch for me - free of charge. He went above and beyond for me and it was by far the best service I have ever received from a car dealer. It is experiences and people like this that will keep me coming back to Lexus of Glendale. More
by tmicsko
Employees Worked With
Ramon Barajas
June 21, 2012
I dont feel like a valuable customer at Lexus of Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to m Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to me in an effort to threaten me into doing my regular maintenance service there. Car wash service is ok, I had to complain though so they would wash my car and take care of it. I took it in once for a wash once and the porter parked my car outside the dealership and left the keys in plain sight. On another occasion I arrived at 6:36pm for a wash (when the car wash closes at 7:00pm) and the porter told me he could not wash my car anymore. Overall I have yet to feel it was worth paying the extra buck to purchase from a "luxurious" dealer. The only bright side to this whole experience is the car, I love my car but have just about had it with Lexus of Glendale. It shouldnt matter what age you are, or what you look like all you should be treated well and fairly especially since I paid just as much as the next guy to own a Lexus. More
by LEXUSIS
Employees Worked With
May 31, 2012
I would highly recommend this dealership for it's excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests with a cheerful "Good Morning". More
by Frixco
Employees Worked With
Other Employees :
Yvonne Parry
May 09, 2012
We just purchased a Lexus is250. We are so glad we went to this dealer. We were helped by Rebecca, so satisfied with her work. We trully appreciate her assistance. We are so happy with our car and the serv to this dealer. We were helped by Rebecca, so satisfied with her work. We trully appreciate her assistance. We are so happy with our car and the service we got from Rebecca. Thank you.! More
by rocsi36
Employees Worked With
Rebecca
May 08, 2012
Yvonne Perry has always shown professionalism in her dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. Raymond Kim always greets me with a smile and always listens to my service needs and very helpful with my Lexus SC 400. I am very happy to submit these reviews on there behalf. Jean Stoot More
by rosielenaiba
Employees Worked With
Yvonne Perry and Raymond Kim
May 05, 2012
Chris is outstanding! Each time my husband and myself go there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because t there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because the service and friendliness is top rate. We would recommend this dealership to all of our friends and family. As far as we concerned, this is a 5 STAR DEALERSHIP. Carla and David Lopez More
by nmgal38
Employees Worked With
May 05, 2012
We purchased our Lexus IS250 from Rebecca Macuk. Rebecca was wonderful to work with and did not feel any sort high pressure from her. We thoroughly enjoyed her friendliness and service. We felt she was a was wonderful to work with and did not feel any sort high pressure from her. We thoroughly enjoyed her friendliness and service. We felt she was a friend from the moment we met her. We would most definitely get another vehicle from her. Thank you, Rebecca. Carla and David Lopez Pasadena More
by nmgal38
Employees Worked With
Rebecca Macuk - Sales
May 03, 2012
It's been a great experienced going to this dealership for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my car. He is very approachable, accommodating and polite guy. He will come early in the morning just for you to accomodate and help your needs. It' s a great experienced when you could trust somebody inside the dealership that will take care of all your needs for your car. I salute Chris for his great service.Keep it up. More
by Bernard15
Employees Worked With
April 21, 2012
The lexus dealership has the best service and sales directer ever. Arbi Der-Krikorian is the best person to have when you go to a service or just to ask him a question about your vehicle. i would perso directer ever. Arbi Der-Krikorian is the best person to have when you go to a service or just to ask him a question about your vehicle. i would personaly recommend this dealership. More
by lovedealership2535
March 03, 2012
If you find a good dealer, Find Emily. She is Straight If you find a good dealer, Find Emily. She is Straight forward, no cheating, and fast. Hope she can follow up well too. Good deal. If you find a good dealer, Find Emily. She is Straight forward, no cheating, and fast. Hope she can follow up well too. Good deal. More
by cubrick
Employees Worked With
Emily Na
