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Lexus of Glendale
Glendale, CA
449 Reviews
When luxury is a way of life, you want the best that life can offer. Smooth, quiet rides are tantamount to standards for Lexus. Here at Lexus of Glendale, we provide the finest products with our passionate commitment to our guests. As your Hollywood Lexus dealer and Los Angeles Lexus dealer, we know you have high expectations. Come to Glendale to see how we extend the Lexus Covenant to each and every one of our guests!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 449 reviews
March 24, 2013
We have been going to Lexus of Glendale because of Arbi Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance that our cars need. He is always courteous, pleasant, answers our phone calls immediately, gives explanation when needed, and always follows up to see if everything was to our satisfaction. We fully trust his knowledge and ability to help us make decisions regarding everything our cars need to be in the best performance and endurance. We highly recommend him and hope he stays with Lexus of Glendale a very, very long time. Vram & Aida Sarafian More
by vramaida
Employees Worked With
March 07, 2013
Arbi Der Krikorian at Lexus of Glendale represents the Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what t Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what their attitude, including extremely bad), and turns irate customer concerns into pleasent visits. I have witnessed this awaiting the after service return of my own vehicles, which is always pleasent in that everyone at the dealership goes to the extreme to make sure your "visit" represents, "The Best of Lexus!!" Arbi, is among the Lexus of Glendale representitives that make "visiting" for service pleasurable and almost fun! He always calls after your service visit to follow up, and make sure you are totally satisfied with Lexus of Glendale. I would have to say that as a customer of this dealer's service department since 1997, "I am very satisfied, and very much appreciate this dealership and the way they treat their guests !!" Thanks Arbi, Wayne More
by spyderbw
Employees Worked With
October 07, 2012
My hat is off to Johnny Harrison and his Lexus team. From the lovely receptionist who answers the telephones to the service and maintenance department, my experiences with Lexus of Glendale has never been s the lovely receptionist who answers the telephones to the service and maintenance department, my experiences with Lexus of Glendale has never been short of top notch! But even better than that, the fundraising support they have extended to my school is truly extraordinary! To make available car wash tickets to be sold to our parent community with 100% of the profits remaining at our school is so incredibly generous. In all of my years, I have yet to find another more caring and supportive school partnership. In this time of fiscal uncertainty, it is comforting to know that there are still businesses more than willing and able to support our local schools. If you need your car washed......GO TO LEXUS OF GLENDALE! It is like no other car wash experience! Once again, thank you Lexus of Glendale for supporting, not only my school, but all of the schools in the neighboring communities. Cynthia Livingston Rosemont Middle School Principal More
by Clivingston989
Employees Worked With
Mr. Harrison
September 05, 2012
Somehow he is my service rep in Lexus of Glendale. Whenever i contact him for services, I feel some bad. I found out later that he has a lot of attitude. Whenever i contact him for services, I feel some bad. I found out later that he has a lot of attitude. More
by johnkim62
Employees Worked With
August 23, 2012
They were not knowledgeable about the product, they bad mouthed my toyota prius, I felt I was being put down and then the salesman Ken four squared me. In this day and age really? I got the bs line of " yo mouthed my toyota prius, I felt I was being put down and then the salesman Ken four squared me. In this day and age really? I got the bs line of " you know there is no money in this car" I told them to tell Lexus to take it off the market why put out something not profitable. I could not negotiate with anyone. The showroom is beautiful but they are unfriendly and condescending so I took my forty thousand dollars travelled 25 miles away to Lexus of Woodland Hills and bought a 2012 CT 200 loaded. They had the sale all they had to do was be respectful. A class product and class show room but not a class act More
by sethmargolies
Employees Worked With
ken acosta and Sam
June 27, 2012
I took my car in for a car wash and to get a small scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very friendly, courteous and showed me great customer service. He performed the work quickly and was very nice and easy to deal with the entire time. Once I purchased the touch up paint, Ramon even offered to touch up the scratch for me - free of charge. He went above and beyond for me and it was by far the best service I have ever received from a car dealer. It is experiences and people like this that will keep me coming back to Lexus of Glendale. More
by tmicsko
Employees Worked With
Ramon Barajas
June 21, 2012
I dont feel like a valuable customer at Lexus of Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to m Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to me in an effort to threaten me into doing my regular maintenance service there. Car wash service is ok, I had to complain though so they would wash my car and take care of it. I took it in once for a wash once and the porter parked my car outside the dealership and left the keys in plain sight. On another occasion I arrived at 6:36pm for a wash (when the car wash closes at 7:00pm) and the porter told me he could not wash my car anymore. Overall I have yet to feel it was worth paying the extra buck to purchase from a "luxurious" dealer. The only bright side to this whole experience is the car, I love my car but have just about had it with Lexus of Glendale. It shouldnt matter what age you are, or what you look like all you should be treated well and fairly especially since I paid just as much as the next guy to own a Lexus. More
by LEXUSIS
Employees Worked With
May 31, 2012
I would highly recommend this dealership for it's excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests with a cheerful "Good Morning". More
by Frixco
Employees Worked With
Other Employees :
Yvonne Parry
May 09, 2012
We just purchased a Lexus is250. We are so glad we went to this dealer. We were helped by Rebecca, so satisfied with her work. We trully appreciate her assistance. We are so happy with our car and the serv to this dealer. We were helped by Rebecca, so satisfied with her work. We trully appreciate her assistance. We are so happy with our car and the service we got from Rebecca. Thank you.! More
by rocsi36
Employees Worked With
Rebecca
May 08, 2012
Yvonne Perry has always shown professionalism in her dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. Raymond Kim always greets me with a smile and always listens to my service needs and very helpful with my Lexus SC 400. I am very happy to submit these reviews on there behalf. Jean Stoot More
by rosielenaiba
Employees Worked With
Yvonne Perry and Raymond Kim
