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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews

313 Reviews of Lexus of Rockville Centre - Service Center

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August 28, 2023

I had a recent service visit and Charlie service advisor was excellent! I didn’t have to wait too long and Charlie kept me up to date of what was going on as I was waiting for my car to be done. More

by mikeydimez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Aug 29, 2023 -

Lexus of Freeport responded

We're glad to know that Charlie provided excellent service during your visit to Lexus of Freeport. We appreciate the feedback and look forward to assisting you again in the future!

August 27, 2023

Clean and friendly reception. Wait time wasn't that bad. Had accommodations to pass the time. More

by RevFrazier2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Aug 28, 2023 -

Lexus of Freeport responded

Thank you for the review! We hope to see you back again at Lexus of Freeport!

August 25, 2023

Hi! The service in my car was perfect so, they take a care of me and I really appreciate that therefore Lexus of Freeport is the best. More

by dreamrentacar2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett
Aug 25, 2023 -

Lexus of Freeport responded

We're so glad to know you had a perfect service experience with us at Lexus of Freeport! We appreciate your kind words and look forward to serving you again in the future. Safe travels!

August 23, 2023

Awesome, very knowledgeable,helpful,great personality Friendly, get things done, most of all great customer service. Need more people like Charley. More

by Winston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley
Aug 23, 2023 -

Lexus of Freeport responded

Winston, it's great to know that Charley provided such excellent service at Lexus of Freeport. We appreciate your feedback and we'll be sure to pass along your kind words!

August 17, 2023

Great service experience. This was the first time I didn’t have to spend more than two hours. More

by henrystewart0108
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Batista
Aug 17, 2023 -

Lexus of Freeport responded

We are thrilled to receive your stellar review of Lexus of Freeport!

August 09, 2023

I bought my Lexus ES 350 from this dealership. They were very helpful. They always give me a loaner when I need it. They go above and beyond always More

by Anisurkhan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph day
Aug 09, 2023 -

Lexus of Freeport responded

Anisur, we're glad to know that our team at Lexus of Freeport has been helpful and accommodating. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new Lexus ES 350!

August 09, 2023

I had a very gd visit and I am a very satisfied customer thank u More

by Rholman0577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
Aug 09, 2023 -

Lexus of Freeport responded

Your satisfaction makes our day! Thank you for choosing Lexus of Freeport.

August 06, 2023

Excellent service, its like family, Very happy with the Service Manager Everett. Very friendly and knowledgeable. More

by lolita Raghubir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Millie
Aug 07, 2023 -

Lexus of Freeport responded

Lolita, we're so glad to know you felt like family at Lexus of Freeport and that Everett provided excellent service. Drive safely, and we hope to see you back again down the road!

August 03, 2023

I appreciate the respectful my wife and I receive when ever we stop by Lexus of Freeport… More

by rgittens68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximo Arias
Aug 04, 2023 -

Lexus of Freeport responded

Thank you so much for the five-star review! We are delighted to read you left with a great impression of the Lexus of Freeport team.

July 24, 2023

Staff is very pleasant and always helpful I love using this location to service my car. More

by pgeorge98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
Jul 25, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Freeport team. Drive safely, and we hope to see you back again down the road!

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