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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews
Call Service Center (844) 284-8036

313 Reviews of Lexus of Rockville Centre - Service Center

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April 07, 2024

The service rep Diego was very helpful and courteous in assisting me getting new tires for my Lexus. It was a pleasure doing business with your dealership More

by Joaniewig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Diego
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Apr 08, 2024 -

Lexus of Freeport responded

Joanie, we're glad to know Diego was able to assist you with your new tires at Lexus of Freeport. Thanks for choosing us and sharing your experience!

April 02, 2024

I like Freeport Lexus because I had a good experience with us for my service. I always satisfied for everything. That’s why I will recommend people to you.Thank you for everything. More

by Madelineruben3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day Service Advisor
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Apr 02, 2024 -

Lexus of Freeport responded

Madeline, we're so glad to know you had a good experience with us at Lexus of Freeport. We appreciate your recommendation and look forward to serving you again in the future!

March 13, 2024

Jon service advisor was very good he did everything right for me thank you Jon More

by Christine Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Mar 13, 2024 -

Lexus of Freeport responded

Christine, thank you for commending Jon for all his hard work! We appreciate your business and five-star review of Lexus of Freeport. Safe travels!

March 06, 2024

The waiting time was less than what I was expecting 🙌 my car washed. The attendant was very professional. Provided all the information needed More

by Beny M Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Batista
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Mar 06, 2024 -

Lexus of Freeport responded

Beny, we're glad to know your visit to Lexus of Freeport exceeded expectations and you found our team professional. Thanks for the feedback!

January 16, 2024

They were very, very good and aware of what I wanted and gave me what I was looking 3 years ago More

by dnjnsgrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jan 16, 2024 -

Lexus of Freeport responded

This is what we love to hear! Thank you for supporting Lexus of Freeport with your business and 5-star review!

December 29, 2023

Excellent customer service and friendly staff. Superb assistance from Joseph! Thank you Joseph for making my experience a great one. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 29, 2023 -

Lexus of Freeport responded

Shay, we're so glad to know that Joseph provided excellent service during your visit at Lexus of Freeport. Thanks for sharing this positive feedback!

December 28, 2023

To long waiting period for service to be completed. Otherwise, the service was good . Thank You. More

by augueva
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Agosto
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December 27, 2023

The dealership is very organized and professional. The representative are diligent about their jobs and do it very to guarantee great customer experience. More

by tfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 27, 2023 -

Lexus of Freeport responded

We're delighted to know you had a great experience at Lexus of Freeport! Our team always aims for top-notch customer service and it's wonderful to see that reflected in your visit!

December 25, 2023

I was very well taken care of, and the issues with my car were addressed. I was given a loaner car because the work took a long time. Everyone was very accommodating. More

by annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto, Anik Rahman
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Dec 26, 2023 -

Lexus of Freeport responded

We're glad to know you felt well taken care of at Lexus of Freeport! It's our priority to ensure your vehicle is in top shape and that any inconveniences are minimized. Thanks for the positive feedback!

December 22, 2023

The representative at Lexus was spouse to call me he didn't call at all. And the oil change take more then 3h. More

by dkakar8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John.
Report | Print
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