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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews

313 Reviews of Lexus of Rockville Centre - Service Center

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August 28, 2024

Since my first visit at Freeport Lexus, everyone has been so pleasant. Joseph explains everything in detail and does his job with pride. More

by Frances Whiteman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Retinger
Aug 28, 2024 -

Frances Whiteman responded

I am not one to participate in reviews but after my experience with Joseph I decide not to let his amazing personality go unnoticed. The care and compassion he possess makes him a unique individual . He is truly an asset to Freeport Lexus. Once again I would like to thank Joseph for his patience and the job he did in ensuring all my concerns where answeredl

Aug 28, 2024 -

Lexus of Freeport responded

Frances, we're delighted to hear that Joseph and the team at Lexus of Freeport have made your visits so pleasant. Thanks for sharing your experience!

August 19, 2024

Jon is amazing! He is very personable and goes the extra mile to ensure your issue is handled in a timely manner. Thank you Jon for all that you do! Here are your f More

by Amarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
Aug 19, 2024 -

Lexus of Freeport responded

Amarie, we're delighted to hear Jon provided such exceptional service at Lexus of Freeport! Thanks for sharing your positive experience and the birthday wishes!

August 14, 2024

Experience with Julie in Lexus Freeport is great. She is nice with Customer. She knows job More

by achacko559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 14, 2024 -

Lexus of Freeport responded

Thanks so much for sharing your kind words for Julie at Lexus of Freeport! We will pass your five stars along!

August 02, 2024

I recently had an exceptional experience at Lexus of Freeport. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The staff was incredibly knowledgeable and went out of More

by akilbascombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Fallia
Aug 05, 2024 -

Lexus of Freeport responded

Thank you for sharing your exceptional experience at Lexus of Freeport! We're delighted to hear our team made you feel welcome and well-informed. Your recommendation means a lot to us, enjoy your new car!

July 27, 2024

I had one of the best experience with my service representative Julia. Her mannerism her professionalism. She attended to all my needs with the biggest smile.. If she had any problems, she left it a More

by Javan2808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia , Clement Max Corriette
Jul 29, 2024 -

Lexus of Freeport responded

Javan, we're delighted to hear that Julia provided such exceptional service at Lexus of Freeport. Your high praise means a lot to us—thank you!

July 18, 2024

Lexus of Freeport staff always professional they treat you with respect and always a smile they are highly recommended. More

by Eugene Bynoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha A. Williams, Maximo Arias, Johnathan Agosto
Jul 19, 2024 -

Lexus of Freeport responded

Eugene, thank you for the kind words! We're delighted to hear that our team at Lexus of Freeport provided a respectful and professional experience. We appreciate your recommendation!

July 01, 2024

To begin with the service advisor which is Mr Jon was very professional and helpful,I think he did a great job way to go. More

by rrene525
Recommend Dealer
Yes
Employees Worked With
Jon Laurenceau
Jul 01, 2024 -

Lexus of Freeport responded

We're glad to hear that Jon provided professional and helpful service at Lexus of Freeport! Thanks for sharing your positive experience with us.

June 18, 2024

everyone that works at Lexus is helpfull and nice pleasant personality Felica was awesomely nice More

by claudettegarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felica
Jun 20, 2024 -

Lexus of Freeport responded

We are glad to hear that Felicia provided excellent service. Thanks for choosing Lexus of Freeport!

May 04, 2024

Always always amazing service. Mike, Steven and Diego all made sure my visit was smooth and timely More

by Maxcorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mack, Steven and Diego
May 06, 2024 -

Lexus of Freeport responded

We are so happy that Mike, Steven, and Diego at Lexus of Freeport earned your five stars. Thanks, Max!

April 11, 2024

Very pleasant and helpful squeezed me in on a last minute repair. Very helpful. Got a loaner and a smile More

by Bevegankind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto
Apr 11, 2024 -

Lexus of Freeport responded

We're glad to know that our team at Lexus of Freeport was able to accommodate your last-minute repair and provide a loaner. Thanks for sharing your positive experience with us!

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