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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews
Call Service Center (844) 284-8036

313 Reviews of Lexus of Rockville Centre - Service Center

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December 11, 2024

The service team at Lexus of Freeport made a stressful situation very comfortable for me. They made me feel valued and relieved and communicated very clearly throughout the entire process. I will definite More

by Caroline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Dec 11, 2024 -

Lexus of Freeport responded

Caroline, we're delighted to hear that our service team at Lexus of Freeport made your experience comfortable and stress-free. We appreciate your kind words and look forward to welcoming you back in the future!

November 30, 2024

Service is speedy, efficient, professional. I’ve been unable to go in person due to surgery & the dealership comes & picks up my car & returns it in hous. The people are friendly & professional More

by dotgara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Williams
Report | Print
Dec 03, 2024 -

Lexus of Freeport responded

We're delighted to hear that the team at Lexus of Freeport has been able to accommodate your needs so well! It's great knowing our service and convenience have made such a positive impact. Thank you for considering us again for your next lease; we're here whenever you're ready!

November 27, 2024

Joseph in service is outstanding like the entire dealership. If you want a top class car buying and service experience, look no further! More

by Sobelp1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph / Service Adjuster
Report | Print
Nov 27, 2024 -

Lexus of Freeport responded

Thank you for highlighting Joseph and the exceptional service at Lexus of Freeport! We're delighted to know that your experience with us was top-class. We look forward to serving you again in the future!

November 19, 2024

Everyone is very friendly and they accommodate you with a ride home. The waiting time is accurate More

by Distde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Nov 19, 2024 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team earned your five stars. Thanks for working with us.

November 16, 2024

Jon did everything very quickly and professionally. I am very pleased with the service provided. More

by Sergey Rozanovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon-Philippe Laurenceau
Report | Print
Nov 18, 2024 -

Lexus of Freeport responded

We are glad to hear that Jon provided excellent service support. Thanks for trusting Lexus of Freeport with your automotive needs.

November 14, 2024

Very attentive, knowledgeable and friendly. Would highly recommend service manager Jon I am a loyal Lexus client for over 20 years More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Nov 14, 2024 -

Lexus of Freeport responded

Robbie, thank you for your loyalty and kind words about Jon and the team at Lexus of Freeport! We're delighted to hear you've had such a positive experience with us over the years.

November 09, 2024

I must say, the dealership is always professional and welcoming. I had the pleasure to work with John, my experience was amazing I would highly recommend this dealership to friends and famil. More

by Antoinetteperry196@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
Report | Print
Nov 11, 2024 -

Lexus of Freeport responded

Thank you for sharing your experience with us, Antoinette! We're delighted to hear that John and the team at Lexus of Freeport provided a professional and welcoming atmosphere. We appreciate your recommendation and look forward to serving you in the future!

October 24, 2024

Service was perfect. Exceeded expectations . My service was completed within time quoted and am very pleased More

by chidinmamahamah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Oct 24, 2024 -

Lexus of Freeport responded

We're delighted to hear that your experience at Lexus of Freeport exceeded expectations and was completed on time! Thank you for sharing your satisfaction with us.

October 21, 2024

It was a pleasure to have my car serviced at Lexus. They were quick and did a great job . More

by Tarajerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 22, 2024 -

Lexus of Freeport responded

Tarajerv, we are so glad you had a five-star experience at Lexus of Freeport! Thank you for choosing us to service your vehicle.

October 18, 2024

Went in for service for my car and was greeted right away. Enjoyed muffins in the reception area and was out relatively quickly More

by Rich_E_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Oct 18, 2024 -

Lexus of Freeport responded

We're delighted to hear that your service visit at Lexus of Freeport was quick and enjoyable! Thanks for sharing your experience with us.

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