Lexus of Rockville Centre - Service Center

GREAT TEAM Juan Martinez and the service department was a pleasure to work with. I dropped my Lexus off and within an hour it was fully serviced, cleaned and re Juan Martinez and the service department was a pleasure to work with. I dropped my Lexus off and within an hour it was fully serviced, cleaned and ready to go. I would highly recommend Lexus Of Rockville Centre. More

Excellent service. As usual Lexus of RVC provided me with excellent service during my 10000 mile checkup. I was taken right at my appointment time & finished in exactly As usual Lexus of RVC provided me with excellent service during my 10000 mile checkup. I was taken right at my appointment time & finished in exactly the estimated 90 minute timeframe. My car was cleaned (even during the rainstorm) and I even had time for a quick manicure! More

10,000 mile service Everything went well with my service. My registration was also expiring and they took care of that as well. Everything was completed very quickly. I 1 Everything went well with my service. My registration was also expiring and they took care of that as well. Everything was completed very quickly. I 1/2 hours. More

Improvement required Plz improve car wash quality, it’s really poor . Also service providers seems to be without any authority to offer any discount or incentives, my ser Plz improve car wash quality, it’s really poor . Also service providers seems to be without any authority to offer any discount or incentives, my service provider simply refuse to offer any courtesy discount , I was interested in mud flaps for my R350 L , but she didn’t show any interest to assist me on that . Plz give some authority and improve customer service of service providers. Thanks More

Excellent work!! I received excellent service. Keep up the good work. The work was quickly and efficiently. The car is running smoothly and well oiled. Thank you!! I received excellent service. Keep up the good work. The work was quickly and efficiently. The car is running smoothly and well oiled. Thank you!! More

Service visit On 4\19 I hit a pot hole & blew out my Rt front tire. It was not able to be repaired. Lexus of Rockville ctr. replaced it.. There was no hassle about On 4\19 I hit a pot hole & blew out my Rt front tire. It was not able to be repaired. Lexus of Rockville ctr. replaced it.. There was no hassle about the tire tread or other such excuses . Thank you More

Easy to service my vehicle Very professional handling of my car repairs My car was ready when promised My car was washed and vacuumed. My service advisor kept me apprised o Very professional handling of my car repairs My car was ready when promised My car was washed and vacuumed. My service advisor kept me apprised of the timetable for my car’s readiness by text message and phone More

good service wait time was reasonable price for oil change not Cust service agent kept me informed and paying to go was easy. booking online for an appointment ver wait time was reasonable price for oil change not Cust service agent kept me informed and paying to go was easy. booking online for an appointment very easy and helpful More

RVC dealership Excellent mechanics who explained everything to me in clear terms. Very knowledgeable. I also spoke to Max about buying a used car and he was knowled Excellent mechanics who explained everything to me in clear terms. Very knowledgeable. I also spoke to Max about buying a used car and he was knowledgeable and patient in showing me a model that would fit my needs. Julio was my rep for my repairs. Julio was also very good. More

Awesome service The service department is outstanding . It doesn't matter if you got in for a simple oil change , recall or any repairs . They do the best to accommod The service department is outstanding . It doesn't matter if you got in for a simple oil change , recall or any repairs . They do the best to accommodate you , they keep you posted by text messages , email and phone calls . They are courteous and professional from the service person who assist you with the initial questions to the service manager Mr martinez , they truly represent The Lexus brand !! More