Lexus of Rockville Centre - Service Center

Comfortable I can’t say enough about Juan Martinez. He is always so welcoming and personable. Everyone that assisted me, I found to be very professional. In spite I can’t say enough about Juan Martinez. He is always so welcoming and personable. Everyone that assisted me, I found to be very professional. In spite of our current situation, my visit went very well. I’ve never had a bad experience at Lexus of Rockville Centre. More

I was able to have my 10k check up when I didn’t have a reservation. The website was not updated and said no reservation needed and I tried to call make a reservation but the voicemail was full. reservation. The website was not updated and said no reservation needed and I tried to call make a reservation but the voicemail was full. More

Excellent service. They listen to my needs and were very accommodating. I went for my 60,000 check up My IS 250 runs smoothly. Excellent job! accommodating. I went for my 60,000 check up My IS 250 runs smoothly. Excellent job! More

Always the best I live in Queens NY. I come to Rockville Centre because Jaun Martinez is there. When he is no longer at Rockville Centre I will probably start going t I live in Queens NY. I come to Rockville Centre because Jaun Martinez is there. When he is no longer at Rockville Centre I will probably start going to my local Lexus dealership, which is convenient to public transportation. I have been using Rockville Centre for 16 years and they treat me like a valued customer, which is all I could ask for. Thank You Juan Sean Baker More

Fast & Accommodating When I arrived my car was taken right a way. I saw the service manager right away and they had my loaner ready for me. When I picked my car up my se When I arrived my car was taken right a way. I saw the service manager right away and they had my loaner ready for me. When I picked my car up my service manager was ready with bill and I paid and they had my car ready right out the door. More

Service advisor always take good care of me. Staff is always pleasant and very helpful.. keep up the good work. I would definitely recommend Lexus of RVC always pleasant and very helpful.. keep up the good work. I would definitely recommend Lexus of RVC More

Pick up and Delivery - Excellent The pickup and delivery service was a godsend for my scheduled service. I was so happy the dealership provided this alternative. The service team pic The pickup and delivery service was a godsend for my scheduled service. I was so happy the dealership provided this alternative. The service team picked my car up on time and delivered it back safely. Plus it was washed and vacuumed. They were friendly and professional. I think this was a great idea, especially during this time. More

I travel 30 minutes rather than go to the dealership near me. Lexus of Rockville Centre always provides exceptional service. Don't go anywhere else. me. Lexus of Rockville Centre always provides exceptional service. Don't go anywhere else. More

another satisfied customer From the valet to the advisor to the cashier, the staff was nice and courteous.Rick, my service advisor was great. He had my problem diagnosed and fix From the valet to the advisor to the cashier, the staff was nice and courteous.Rick, my service advisor was great. He had my problem diagnosed and fixed. More

Received the same excellent service i have enjoyed for the past 29 years. The staff encountered past and present were courteous and knowledgeable. Happy with the service. past 29 years. The staff encountered past and present were courteous and knowledgeable. Happy with the service. More