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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews
Call Service Center (844) 284-8036

313 Reviews of Lexus of Rockville Centre - Service Center

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March 31, 2025

Very happy with the service. Very knowledgeable and professional group of individuals. Great job by Joseph. Thank you. More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day
Report | Print
Apr 01, 2025 -

Lexus of Freeport responded

Rocky, we're delighted to hear that Joseph and the team at Lexus of Freeport provided you with knowledgeable and professional service. Thanks for sharing your experience!

March 27, 2025

Julia was very professional , friendly and pleasant to talk to, the technician that worked on my car was very nice and helpful and did an awesome job. More

by Orin.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Report | Print
Mar 27, 2025 -

Lexus of Freeport responded

Orin, we're delighted to hear that Julia and our technician provided you with such a positive experience at Lexus of Freeport. Thank you for your kind words!

March 21, 2025

Nour ElRefaey was extremely helpful & professional. He spent extra time with me, listened to my requested & presented the options I had. Very satisfied with Nour & he is to be highly recommended! More

by nnewell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nour El Refaey
Report | Print
Mar 21, 2025 -

Lexus of Freeport responded

We're delighted to hear that Nour provided such helpful and professional service at Lexus of Freeport. It's great to know he took the time to listen and present options tailored for you. Thank you for recommending him!

February 11, 2025

My Service Advisor Was Nour. He was most professional in answering my questions and going the extra mile to satisfying me with my concerns. He is " Top Notch " out of a 1-5 Star More

by DennisLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nour
Report | Print
Feb 11, 2025 -

Lexus of Freeport responded

Thank you for sharing your experience with Nour at Lexus of Freeport! We're delighted to hear that he provided top-notch service and addressed all your concerns. We appreciate the feedback and look forward to serving you again in the future!

February 09, 2025

Been a Lexus customer since 1993. I’ve been a loyal customer party because the service department is exceptional More

by Diane Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego torres
Report | Print
Feb 10, 2025 -

Lexus of Freeport responded

Diane, we're delighted to hear that our service department has been a key part of your loyalty since 1993! Thank you for choosing Lexus of Freeport and being such a valued customer.

February 06, 2025

It was a very pleasant experience. Issues with vehicle taken care of immediately also onky made appointment that same morning More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOUR
Report | Print
Feb 06, 2025 -

Lexus of Freeport responded

We're delighted to hear that your experience at Lexus of Freeport was pleasant and efficient! It's especially great to know our team promptly addressed any issues with your vehicle. Thanks for choosing us, and we look forward to serving you again in the future!

January 30, 2025

I was very satisfied with the service and the agent Noor who took great care of me and my car! More

by Mizrachi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noor
Report | Print
Jan 31, 2025 -

Lexus of Freeport responded

We are glad to hear that Noor provided excellent service. Thanks for choosing Lexus of Freeport!

January 27, 2025

I had a great experience the staffs are great. Julia did a fantastic job keeping me informed every step of the way. More

by yonjac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto, Vivan Midgley
Report | Print
Jan 27, 2025 -

Lexus of Freeport responded

We're delighted to hear that Julia and the team at Lexus of Freeport provided you with a great experience. Thank you for sharing your positive feedback!

January 17, 2025

Fantastic service. Elizabeth took a great care - arranged the a key fob replacement, made sure it would be compatible with my remote starter, arranged a complimentary L More

by Zinoviy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Almonte
Report | Print
Jan 17, 2025 -

Lexus of Freeport responded

Zinoviy, we're delighted to hear that Elizabeth provided you with such fantastic service at Lexus of Freeport. It's great to know she took care of everything for your key fob replacement and transportation needs!

January 14, 2025

every time i’m having appointments with my car it’s done on time and thanks to J Day for everything More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Day
Report | Print
Jan 14, 2025 -

Lexus of Freeport responded

Josh, we always strive to offer timely service, so it's great to see that reflected in your experience with J. Thanks for sharing and leaving Lexus of Freeport a five-star review!

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