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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews

313 Reviews of Lexus of Rockville Centre - Service Center

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March 12, 2021

Very satisfied. I will return again to have my car serviced. Workers were all very professional. Waiting area and bathroom were cleaned. Everyone used social distancing. Thank you More

by t_e_haynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riz
March 09, 2021

Had a problem on a Sat. morning. called Lexus and they said to come right over. I was offered a loaner and was treated like a family member by Michelle Manzo the service advisor. She explained that they More

by cscar26314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
February 17, 2021

Dropped my car off for my 5,000 mile service and had it back in an hour. The service was excellent and my car was cleaned inside and out when I got it back. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Balletta
February 07, 2021

Michelle was efficient and friendly, called me back within reasonable timing and handled billing with kindness, excellent employee, clean office, fast service, included the discount I presented with ea More

by LexusNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo- service dept
January 31, 2021

I highly recommend Lexus of Rockville Centre for all things Lexus. They did a great job in servicing my car. It came back vacuumed and washed which was an unexpected surprise More

by Nateacher629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez, Derrick Dobles
January 28, 2021

All went well, the wait time was about 2hrs. I was there for my complimentary service call. I needed new wiper blades which they comped. Also got a car wash. More

by Jocomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Non sales
January 01, 2021

Great service appointment! I was taken promptly and the service was quick and solved the problems I had with the car. I was completely satisfied! More

by lilalex225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Balletta
December 30, 2020

I ONLY bring my RX 450 to Rockville Centre Lexus for service. I can depend on excellent service and results. Problems are handled professionally and in a timely manner More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ayuso
December 01, 2020

Mike Balletta is a home run. For years he has exceeded my expectations regarding all service situations. Vivian Midgley is an excellent resource when purchasing a new Lexus. I plan on buying my next Lexus wi More

by m.levin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Balletta, Vivan Midgley
November 27, 2020

As usual my car was handled with the utmost care. Everything about my service visit was top notch. Everything was handled well and quick and the car was ready the same evening More

by auburnette1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Dobles
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