Lexus of Rockville Centre - Service Center
Freeport, NY
314 Reviews of Lexus of Rockville Centre - Service Center
I dropped off my car, the staff is very professional and helpful. My car arrive was done and they called me pick on time they promised it would be done . helpful. My car arrive was done and they called me pick on time they promised it would be done . More
The service was first rate. The representative was friendly, cheerful and expedient. She constantly checked to see if all was well. She was excellent! The representative was friendly, cheerful and expedient. She constantly checked to see if all was well. She was excellent! More
My Service Advisor Gina was the best. So friendly and really took the time to address my concerns. My technician who was also the shop Forman was named Mike. He was very professional and So friendly and really took the time to address my concerns. My technician who was also the shop Forman was named Mike. He was very professional and knowledgeable. They worked well together and made a great team. I’ll definitely be back to visit Mike and Gina! More
They were very professional in handling my appointment from start to finish. There was a little issue at the end after my car was ready, which delayed my getting into the car and driving off. However this from start to finish. There was a little issue at the end after my car was ready, which delayed my getting into the car and driving off. However this was resolved in a few minutes. This dealership needs a more accommodating waiting area. It is very difficult to relax and wait for your car to be serviced. The Quiet Room is okay, but can only accommodate a limited number of customers. This situation needs to be addressed immediately! More