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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
313 Reviews
Call Service Center (844) 284-8036

313 Reviews of Lexus of Rockville Centre - Service Center

Sort by
April 07, 2023

Professional, informative , everyone involved with our service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. More

by Blacksarah477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
Apr 18, 2023 -

Lexus of Freeport responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Freeport. Safe travels!

April 03, 2023

Courteous, helpful and knowledgeable of company policy and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. More

by merlineja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Agosto/ Everett greenidge/ Celeste
Report | Print
Apr 04, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Freeport team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

Very courteous, and efficient. Great service explained everything and car was ready when promised overall happy More

by Hs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Batista
Report | Print
Mar 23, 2023 -

Lexus of Freeport responded

Thank you for taking the time to review Lexus of Freeport! It really means a lot to hear that you're happy. Safe travels until we see you next!

March 09, 2023

Great customer service. Everyone was very helpful. I got my car back in mot time. Thanks More

by Melissa Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste and kevin
Report | Print
Mar 09, 2023 -

Lexus of Freeport responded

Melissa, thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Freeport team. Drive safely, and we hope to see you again down the road!

March 08, 2023

Excellent service and highly recommend you to do your service here with them. They have food and drinks in the waiting room More

by Wchin908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Report | Print
Mar 08, 2023 -

Lexus of Freeport responded

Our team is always happy to help you out in any way that we can! Thank you so much for supporting Lexus of Freeport and please let us know if you need anything at all down the line!

March 08, 2023

I was able to get a quick, convenient appointment for service. Staff are always pleasant and helpful, esp Peter who greeted me at the garage. More

by Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Darlene
Report | Print
Mar 08, 2023 -

Lexus of Freeport responded

Peter and the Lexus of Freeport team are grateful for your loyal business, Maureen.

March 02, 2023

Very good customer service all the staff, the greeter, advisor and billing are all courteous and helpful. My appointment was done in less than 2 hrs and my car looks brand new and free car wash. Complimen More

by nimfa w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
Mar 02, 2023 -

Lexus of Freeport responded

Thank you so much for your glowing review! We are happy to see that our team delivered an excellent experience to you. Thanks for supporting Lexus of Freeport and we will see you next time!

February 18, 2023

Being a first time customer in the service department, however, Darlene and Pete were extremely courteous and showed professionalism. More

by Dnn.g.ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene and Pete, Rose Cruz, Johnathan Agosto
Report | Print
Feb 20, 2023 -

Lexus of Freeport responded

Thank you for the amazing review. We're glad that the Lexus of Freeport team was nice to work with. We appreciate your business and trust in us to assist you. See you next time you need us!

February 07, 2023

Very different from before in Rockville centre customer service is very poor now inexperienced reps to deal with customer More

by Elesia.lavann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
Report | Print
February 04, 2023

Charlie did a great job. I will return to Lexus of Freeport next time I need a maintenance. More

by Garcia9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Feb 06, 2023 -

Lexus of Freeport responded

We appreciate the kind words about Charlie and our team here at Lexus of Freeport! We hope to see you again. Safe travels!

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