Lexus of Rockville Centre - Service Center

I recently brought in my Lexus for a routine maintenance and have work done to fix a leaking tire at Lexus of Freeport. Diego Torres was my service advisor and he went above and beyond to very patiently exp and have work done to fix a leaking tire at Lexus of Freeport. Diego Torres was my service advisor and he went above and beyond to very patiently explain the whole process. He would give me updates on the work being done throughout the appointment and explain the detailed report at the end. Jeffrey Peralta, who was my sales consultant back in January, remembered me and was as welcoming and friendly as always. Immediately asked how he could help and to let him know if I ever needed anything. Thanks Diego and Jeffrey for the wonderful experience! More

Took my spouse’s car in for the 45k service and all went well. The service writer Everett Greenidge is truly a professional and my main reason for coming to Lexus of Freeport. Keep up the excellent work! well. The service writer Everett Greenidge is truly a professional and my main reason for coming to Lexus of Freeport. Keep up the excellent work! More

I had a wonderful experience… Especially the cashier who was most helpful and the service advisor who took my information was excellent. The car was cleaned inside and out perfectly. Couldn’t ask for anythi was most helpful and the service advisor who took my information was excellent. The car was cleaned inside and out perfectly. Couldn’t ask for anything more. More

Very polite, helpful and professional at all times. Followed thru with all services that needed to be completed Followed thru with all services that needed to be completed More

Great service keep well informed of the happening in and out in a flash. Also got a car wash out in a flash. Also got a car wash More

Had an unexpected need for service in a brand new NX350h. As I was waiting for my car, one of the service managers who was clearly on his way home stopped and made sure that retrieving my car was expedited. As I was waiting for my car, one of the service managers who was clearly on his way home stopped and made sure that retrieving my car was expedited. That is going above and beyond. Thank you Lexus of Freeport. More

Dealership takes great care of the customers and their cars. When they say the car will ready it is. cars. When they say the car will ready it is. More

Thank you Everitt for always being professional and ensuring that customers are thoroughly informed about the details of their vehicle, and giving updates while waiting. I've always left satisfied. Gre ensuring that customers are thoroughly informed about the details of their vehicle, and giving updates while waiting. I've always left satisfied. Great team, great service. More

Great service, very informative , will definitely recommend this location. Nice breakfast to hold you over while you wait recommend this location. Nice breakfast to hold you over while you wait More

Service was good and they answered questions politely with respect which is better. It on time and no wasting time. with respect which is better. It on time and no wasting time. More