Lexus of Englewood Certified Pre Owned Center
Leonia, NJ
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311 Reviews of Lexus of Englewood Certified Pre Owned Center
Nice professional dealership This is a third car we are leasing from this dealership. People are nice and professional. I am sure that next car we will be leasing from the same p This is a third car we are leasing from this dealership. People are nice and professional. I am sure that next car we will be leasing from the same place. More
Bad Service Management 3rd Lexus vehicle maybe last service call I was promised a loaner I even called to confirm and when I got there told no loaners available... everyo 3rd Lexus vehicle maybe last service call I was promised a loaner I even called to confirm and when I got there told no loaners available... everyone in waiting room was in same situation 11 cars not returned night before why did we not get called prior had to wait 2 1/2 hrs for service... Service advisor Juan is new and was fantastic and a pleasure so is Jocelyn but I think owner of this dealership needs to get a grip and treat his employees better and maybe when you go there for service it will be same staff instead of new people constantly changing over.. People want to see same faces and employees will work harder if the Boss treats them good Just saying ....... More
Grate Service Arrived at the service department at 7:30 am and meet Dan, I explain why I brought the car in and the problem I was having. I was given a loaner car a Arrived at the service department at 7:30 am and meet Dan, I explain why I brought the car in and the problem I was having. I was given a loaner car and several hours later I was call and said my car was read for pickup. Car was wash an clean. Grate service Dan also customer service personal. More
An amazing Service Advisor Peter Faltraco has been my Service/Collision advisor for many years - through multiple Lexus vehicles. He hears and listens to my concerns and reacts Peter Faltraco has been my Service/Collision advisor for many years - through multiple Lexus vehicles. He hears and listens to my concerns and reacts professionally. When I leave Lexus of Englewood, I know that all the issues have been addressed and I am confident that Peter has taken care of everything. He generally goes above and beyond and has always exceeded my expectations of a service advisor. Many thanks. More
Excellence Lexus of Englewood creates a welcoming space, making it comfortable for customers to relax while waiting for their vehicle. The staff are friendly and Lexus of Englewood creates a welcoming space, making it comfortable for customers to relax while waiting for their vehicle. The staff are friendly and urgent with any questions and updates. The facility offers coffee, tea, water and snacks. I am very pleased with not only my Lexus, with this location as well. More
great job , was very happy with the service. I thought they were very professional and easy to deal with. I was happy gpoing to lexus of englewood , was very happy with the service. I thought they were very professional and easy to deal with. I was happy gpoing to lexus of englewood More
Exceptional Joe the service rep was professional and knowledgeable about my car and that made me feel confident about what I had to fix if they had more than five Joe the service rep was professional and knowledgeable about my car and that made me feel confident about what I had to fix if they had more than five star he would be deserving of it thanks again for your help More
Absolutely amazing could not ask for better service. Joel Veriguete is an exceptional asset to your business. He is the reason I continue to service my vehicle with Lexus of Englewood. Thank you. Joel Veriguete is an exceptional asset to your business. He is the reason I continue to service my vehicle with Lexus of Englewood. Thank you. More
Wonderful, every single time. Team is fantastic and knowledgeable. I never choose an individual consultant because I am sure every team member there is willing to help, knows what Team is fantastic and knowledgeable. I never choose an individual consultant because I am sure every team member there is willing to help, knows what they're doing, and will give me 5 star servv. Truly a great experience. More
Great service Juan was excellent. Professional, friendly, and very customer oriented. He took his time to review all of the service options. Hope he sticks around f Juan was excellent. Professional, friendly, and very customer oriented. He took his time to review all of the service options. Hope he sticks around for a while! More