Lexus of Concord - Service Center

Excellent service and communication from drop off to pick up. I highly recommend Concord Lexus. up. I highly recommend Concord Lexus. More

First time going to a dealership, very helpful and excellent service. Thank you for all the help. excellent service. Thank you for all the help. More

Making an appointment with your website was not easy. For some reason, the dealership did not have me scheduled for an appointment when I came in, even though I made an appointment for a specific date and ti some reason, the dealership did not have me scheduled for an appointment when I came in, even though I made an appointment for a specific date and time. Norma, however, allowed my service anyway. The mechanic did a very good job on my service, and my car was returned to me washed and clean. Thanks! More

Bill is efficient, knowledgeable, courteous, and helpful. He makes every attempt to provide the best service at the best price. He makes every attempt to provide the best service at the best price. More

Great service by John providing timely information and quote for tires and by Bill processing the repairs and tire install. quote for tires and by Bill processing the repairs and tire install. More

Enjoyed Norma Gonzalez professional attitude and personable personality. She always takes care of me and provides great service personable personality. She always takes care of me and provides great service More

The tire person came in right away and said I need two new tires. His attitude was very sales.ey. He said they were completely worn and handed me an estimate. Also said he would price match. I said give m new tires. His attitude was very sales.ey. He said they were completely worn and handed me an estimate. Also said he would price match. I said give me your best price now and if someone gives me a better price I will use them. He kept saying he price matches. As if I shld do him a favor and come back if I find a better price! I googled the tires while there and they were $200 less everywhere. He also wanted to charge me to mount and rotate them while the other man I was working with in service said it’s included in my service. I went to big o tires after and they said I so don’t need new tires at all. I’m not coming back! If you treat women this way! More

Quick and friendly service. Part was replaced In timely fashioned. Loaner car was provided and when I picked up my car it was washed. Which meant a lot to me because it was pretty dirty. Thanks Concord Lex fashioned. Loaner car was provided and when I picked up my car it was washed. Which meant a lot to me because it was pretty dirty. Thanks Concord Lexus More

Excellent job. Special thanks with Nick and Brian my service advisor that assessed my maintenance service advisor that assessed my maintenance More

Always great service! Never a wait to check in. Service is completed promptly with a fresh wash. Norma G in the Service Department was wonderful! is completed promptly with a fresh wash. Norma G in the Service Department was wonderful! More