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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews
Call Service Center (800) 745-6957

379 Reviews of Lexus of Concord - Service Center

Sort by
December 06, 2021

I like the professional environment of this establishment. I like how fast and convenient it is to service my Lexus here. Thanks to the Lexus team. More

by ramos4q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 07, 2021 -

Lexus of Concord responded

We are pleased to hear that our team was professional and that we always take great care of your Lexus. See you again next time here at Lexus of Concord!

December 04, 2021

Always very pleased with the service I get from the Concord Dealership. Everyone is very accommodating there. More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
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Dec 06, 2021 -

Lexus of Concord responded

We're so glad our service team never lets you down! Thank you for choosing Lexus of Concord for your vehicle's maintenance needs - we appreciate your business and support. See you next time!

December 02, 2021

I brought my Lexus RX 350in for a service and new I brought my Lexus RX 350 in for a service and new tires.The service was very professional and courteous. Bill Hammon the Service Manager was great. More

by therock1954
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Report | Print
Dec 03, 2021 -

Lexus of Concord responded

Congrats on your Lexus RX 350! We're pleased that our team was professional and courteous. Thanks for giving Bill a shoutout.

November 30, 2021

Mr. Nathan Sundita is very accommodating and very professional. Thank you for servicing my Lexus 350 car. More

by Loretta Malonzo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
Report | Print
Dec 01, 2021 -

Lexus of Concord responded

Loretta, thanks for the great review of Lexus of Concord! We're happy that Nathan was accommodating and professional. We appreciate your trust in us to help service your Lexus 350.

November 22, 2021

Nathan Suldana is very knowledgeable and professional. He is a great asset to your service department as well to Lexus Dealer as a whole!!!! More

by hermiepzulueta
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Suldana
Report | Print
Nov 23, 2021 -

Lexus of Concord responded

Thank you for the great review, Hermie! We appreciate your support and are happy to hear that Nathan went the extra mile to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Lexus of Concord!

November 20, 2021

Excellent service overall.my sevice advisor is the best.very knowledgeable,friendly,polite and honest More

by Jaimesalazar246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATHAN my service advisor
Report | Print
Nov 22, 2021 -

Lexus of Concord responded

We appreciate the kind feedback, Jaime! We are thrilled to hear that you had such a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

November 20, 2021

Very good customer service care and management. Good help from the service manager and on time delivery More

by amekete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natan
Report | Print
Nov 22, 2021 -

Lexus of Concord responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

November 18, 2021

If service advisor does not help assistant manager will help im glad to talk on the with them got issue solved and Stephanie is the person to talk to More

by Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor & assistant manager
Report | Print
Nov 19, 2021 -

Lexus of Concord responded

Singh, thank you for taking the time to update your review. We want the most for our guests, and we appreciate you giving us the chance to make things right for you. If there is anything more we can do to assist you or improve your time working with us, please don't hesitate to reach out. Best, Stephanie Reeves - Assistant Service Manager - 925-808-4154 - stephaniereeves@lexusofconcord.com

November 17, 2021

Great customer service. Nick my service advisor 2 thumbs up. Will continue to bring my vehicle there More

by Big Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Nov 18, 2021 -

Lexus of Concord responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Nick and the Lexus of Concord team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Great service and employees!! Thanks to John and Nathan.Will definitely come back for service. More

by Nicholscami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Nathan.
Report | Print
Nov 16, 2021 -

Lexus of Concord responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that John and Nathan earned your five stars. Drive safely, and we hope to see you back again at Lexus of Concord!

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