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Lexus of Concord - Service Center

Concord, CA

4.8
379 Reviews
Call Service Center (800) 745-6957

379 Reviews of Lexus of Concord - Service Center

Sort by
January 17, 2022

thank you to Jeremy, from beginning to finishing, provided the great service. Will come back next time. More

by Yliliang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

We are delighted that Jeremy took such great care of you and earned your continued business! Thank you from all of us at Lexus of Concord, we look forward to the next opportunity to assist you.

January 16, 2022

The people in the service department were pleasant to deal with. I got an oil change and smog check at a fair price and didn’t have too long a wait. More

by RUSTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

Thanks for the review! We're glad that our team was helpful and nice to work with. Thank you for trusting us to keep your vehicle running smoothly. The Lexus of Concord team appreciates your kind words!

January 16, 2022

My experience with service this morning made me grateful to have purchased a Lexus last year. More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 17, 2022 -

Lexus of Concord responded

Wendy-- thanks for trusting the Lexus of Concord team to take care of your vehicle. We're glad that you're pleased to be driving a Lexus! Thanks for your business, and we'll see you again next time.

January 14, 2022

Very professional, service advisor was great. I’ve been a customer of Lexus of Concord for 6 years. Love doing business with them. More

by Uccfr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 14, 2022 -

Lexus of Concord responded

Thank you for taking the time to review us! We appreciate your support over the years and are happy to hear that you had a successful service experience working with the Lexus of Concord team. Drive safely, and we hope to see you back again down the road!

January 14, 2022

Quick service, in and out as promised. Service consultant was very knowledgeable and friendly. Love this place. More

by Kika510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Report | Print
Jan 14, 2022 -

Lexus of Concord responded

We're glad to see that you had a speedy service experience and that our team was knowledgeable and friendly. See you next time here at Lexus of Concord!

January 10, 2022

Excellent service. Jeff was super efficient and nice personality. Timing of service was great. Thank you! More

by jjupny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Report | Print
Jan 11, 2022 -

Lexus of Concord responded

We will certainly let Jeff know you appreciated all of the help during your service visit. Thanks for choosing Lexus of Concord!

January 05, 2022

I had a check engine light come on. The people at Lexus took care of me! They diagnosed and got parts promptly and gave me back a clean car! Shout out to Nathan!!! Great guy! No BS straight the point and More

by fank05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Jan 05, 2022 -

Lexus of Concord responded

We're so glad we could get you and your vehicle taken care of! Thank you for the outstanding review and for trusting Nathan and the Lexus of Concord team with the job - give us a call if you need any further assistance down the road! Safe travels!

December 30, 2021

Service is always friendly and accommodating to special requests or needs. Appreciate always getting a clean car inside and out after apt. More

by Danitapdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jan 02, 2022 -

Lexus of Concord responded

It's wonderful to hear that our personalized care has meant so much to you! We're happy to accommodate our guests whenever the opportunity arises and to return your vehicle to you in the best possible shape. Thank you for supporting Lexus of Concord with this kind review, and we'll be here whenever you need us next!

December 27, 2021

Nathan is always amazing he gives great customer service and I feel he is very honest. More

by Ru3011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Dec 27, 2021 -

Lexus of Concord responded

We're glad to hear Nathan always takes wonderful care of you! Thank you for the excellent rating and for taking your business to Lexus of Concord!

December 06, 2021

This dealer was very courteous and great customer service. Gave me very sound advice and accurate information. Thanks More

by dfarley777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Report | Print
Dec 07, 2021 -

Lexus of Concord responded

We're happy to hear you enjoyed working with the Lexus of Concord team. Your support means a lot and our phones are always on for any questions you may have in the future. Take care!

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