Lexus of Concord - Service Center

Nick was my service advisor and was very professional, courteous and took the time to explain what service I needed and would be performed with the corresponding cost. courteous and took the time to explain what service I needed and would be performed with the corresponding cost. More

Attentive good communication helpful friendly fast not too pushy personable generous with loaner car arrangement too pushy personable generous with loaner car arrangement More

Friendly, professional, accommodating and thorough. Our Service Rep, Nathan is the best ever. He shares options and best case scenarios. Our Service Rep, Nathan is the best ever. He shares options and best case scenarios. More

Lexus demanded that my LS 460 be inspected by a dealer to verify my complaints. This dealer confirmed that the car had the issue but only after I paid $225 for the inspection. It also report an oil leak of u verify my complaints. This dealer confirmed that the car had the issue but only after I paid $225 for the inspection. It also report an oil leak of unkown origin in an undisclosed location that they asserted required further inspection at an additional cost. My mechanic that has serviced the car for years confirmed that he has never seen any evidence if an oil leak. More evidence of why I do not trust dealer service departments. More

Great service center They always take good care on my car. I hope to but a new or used car there soon. car. I hope to but a new or used car there soon. More

My service advisor was excellent and very helpful she is an asset to your company an asset to your company More

I went is for my first service and was helped by Adam who was great and so was the whole experience with the whole staff. was great and so was the whole experience with the whole staff. More

Lexus of Concord service is a pleasant and efficient experience. The waiting area is comfortable and the work was done in a timely manner as promised at check-in. We purchased there and have always serv experience. The waiting area is comfortable and the work was done in a timely manner as promised at check-in. We purchased there and have always serviced there. More

Simple easy in and out. Informed me of next service and took care of all concerns. Informed me of next service and took care of all concerns. More

Whenever you take your vehicle to this dealer for service, I can assure you that the service they provide is like no other. Friendly staff, and they don’t overcharge like other dealers. They will giv service, I can assure you that the service they provide is like no other. Friendly staff, and they don’t overcharge like other dealers. They will give you detail about the service down to the T and give you the best recommendation for your vehicle. Also, the surrounding is so clean and warm welcome. More