Lexus of Concord

exellent You guys do really good with all our services. Thank you!! We are there often. Every time service is same exellent. We definitly come back all the tim You guys do really good with all our services. Thank you!! We are there often. Every time service is same exellent. We definitly come back all the time. More

Air conditioner repair Our RX350 needed a new Ac unit. They supplied a loaner vehicle for the entire wk our car was in the shop at no additional cost Our RX350 needed a new Ac unit. They supplied a loaner vehicle for the entire wk our car was in the shop at no additional cost More

Truly outstanding service It’s always a pleasure to have my GX serviced at Lexus of Concord, very professional with no B.S. They make it a great experience. It’s always a pleasure to have my GX serviced at Lexus of Concord, very professional with no B.S. They make it a great experience. More

good people, pleasant buying experience Both Michael Lu and Betsy Walsh were excellent people to deal with. both explained things very well and clearly. Happy to be a lexus of con ord repe Both Michael Lu and Betsy Walsh were excellent people to deal with. both explained things very well and clearly. Happy to be a lexus of con ord repeat customer More

Quick and through. I’ve never had a negative experience in 10 years. The service staff seem aware of time constraints and if it will take longer they anticipate. I’ve never had a negative experience in 10 years. The service staff seem aware of time constraints and if it will take longer they anticipate. More

Purchase of new car Professional, friendly and courteous. Jorge in sales was excellent. Ali in finance was extremely helpful. And, Ali in technology gave us a thorough re Professional, friendly and courteous. Jorge in sales was excellent. Ali in finance was extremely helpful. And, Ali in technology gave us a thorough review of the interior of the car and its options. More

Philip is awesome 👏 Philip Stravers fixed the following on Two of our Lexus vehicles: * recall on SC 430 coupe (2002). * located two other issues (unknown to us). This Philip Stravers fixed the following on Two of our Lexus vehicles: * recall on SC 430 coupe (2002). * located two other issues (unknown to us). This is exactly what we hoped for in a quality service organization. * now the 17 year old SC 430 coupe drives like new! * recall on our 2010 GX 460 SUV. * located one other issue (unknown to us “service and Shocks “). Again, this is exactly what we hope for in a quality service organization. We’re very pleased with your service ... especially with Philip.... and we will be back ! More

very nice! They did very good job and I am very appreciate their spirit of working very hard! Mr.Bryan McNUTT is a nice person and did his best to take care cust They did very good job and I am very appreciate their spirit of working very hard! Mr.Bryan McNUTT is a nice person and did his best to take care customer's requirements. We will always go to concord to find him when I need help to take care my car. More

Auto Service at Lexus of Concord I received excellent customer service from Philip Stravers. He was very thorough and knowledgable and provided good advice. I would highly recommend I received excellent customer service from Philip Stravers. He was very thorough and knowledgable and provided good advice. I would highly recommend this dealership's service center. More

The parts dept. was incredibly rude. The parts dept was incredibly rude. You pay for the "luxury" service with a Lexus brand car and you expect them to try to work with you more than the The parts dept was incredibly rude. You pay for the "luxury" service with a Lexus brand car and you expect them to try to work with you more than the autoshop down the street, but in fact, the autoshop down the street is MUCH friendlier and helpful than this place. They do not go above and beyond that's for sure. Lexus management should check on these guys! I doubt this is up to par. More