Back

Lexus of Concord

Concord, CA

4.8
571 Reviews

2101 Market St

Concord, CA

94520

Directions

By Type

Showing 571 reviews

November 23, 2019

My car has been serviced in several states. However, because of my service advisor Phil, this was the best experience I've ever had at a Lexus dealer or otherwise. He was courteous, professional, and mo More

by Cdm0128
Recommend Dealer
Yes
Employees Worked With
Phillip Stravers
October 30, 2019

Everything went extremely professional!! Shane listened and understood my concerns upon arrival and explained in detail what work had be done. Very nice young man! More

by bobo4
Recommend Dealer
Yes
Employees Worked With
Shane Cofer
October 29, 2019

Gave me good information and estimates for the service I needed. Had a loaner car available for me to use. Finished in a timely manner. More

by Bertha
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
October 27, 2019

Excellent customer service I started out with Oakland Coliseum dealership for my car service and have always been happy there, and when I moved to Fremont I was skeptical of cha More

by ConcordLexusService
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
October 07, 2019

Lexus leasing experience Good services with knowledgeable salesman to explain customers questions. Ali in accounting was a little rough pushing for cilajet. Jorge was patient More

by Ming Tsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Delgado, Ali
October 07, 2019

Bryan, Services Consultant, is excellent. Professional, courteous and timely follow ups. The service center can get very busy but everyone is super positive and accommodating to get you in and out at a r More

by Mary16
Recommend Dealer
Yes
Employees Worked With
Bryan McNutt
October 02, 2019

Shane was great to work with and most helpful. He made it a positive and professional overall service experience. LEXUS of Concord has been a great place to have my Lexus GX. serviced over the years. More

by Dann
Recommend Dealer
Yes
Employees Worked With
Shane
September 29, 2019

Friendly, courteous , and helpful in getting the best deals! We went to look, and was given every opportunity to test drive several models. Eventually found the one with features we were looking for...no press More

by ArtMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Harris , Basir Khan
September 29, 2019

Excellent service you can trust. Jeff and Norma are excellent at customer service. You can trust them and their team to get the job done on your vehicle when you are concerned that y More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Norma
September 24, 2019

Survey Representatives and employees are Professional. Office is comfortable with drinks and snakes for customers who would like to wait there. And very g More

by Mandy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot and not good in remember people’s name
...
50
...