Lexus of Concord

Great Service I’ve been with this particular dealership almost 2 years. I’ve experienced only great and accommodating service. Very comfortable waiting area as we I’ve been with this particular dealership almost 2 years. I’ve experienced only great and accommodating service. Very comfortable waiting area as well, too More

Great Customer Service Experience My 2015 RX350 would not start so I had to have it towed to the nearest dealership, which turned out to be Lexus of Concord. From my initial call to th My 2015 RX350 would not start so I had to have it towed to the nearest dealership, which turned out to be Lexus of Concord. From my initial call to the Customer Service desk, to the service agent who managed the repair, to person who helped arrange for the free courtesy vehicle loaner car, to the moment I drove off the lot with my fully repaired vehicle, I have to say it was an outstanding experience. I do not normally have my cars serviced in Concord but based on this experience I may have to reconsider that position. It was excellent. More

Given bad information! I won’t give names but hopefully when the manager calls we can get this resolved. Went in for a simple tire rotation and left with a 55,000 mile serv I won’t give names but hopefully when the manager calls we can get this resolved. Went in for a simple tire rotation and left with a 55,000 mile service. My grief comes from having to pay $99 for a oil change. Somethings up, it had only been 3800 miles since my last oil change and the service writer said I was only 1200 miles away from my next oil change. Well since they use synthetic oil, he also told me that the oil change should be in 10,000 mile intervals. I would not have agreed to the $99 oil change with that In mind. Hopefully they will do the right thing and give me a credit before I blow yelp up. Do the right thing Lexus Concord! More

Efficient & respectful Jeff Johnson & Pat Barnhouse always give great service. I feel confident my car will be serviced with skill & professionalism when they are in contro Jeff Johnson & Pat Barnhouse always give great service. I feel confident my car will be serviced with skill & professionalism when they are in control. Other employees I have met have been courteous & helpful as well. Thanks! More

Very satisfied Good care for customers. Good work. And right on schedule. A pleasant experience that I’ll be comfortable with repeating. Sorry I can’t say more Good care for customers. Good work. And right on schedule. A pleasant experience that I’ll be comfortable with repeating. Sorry I can’t say more More

Service Bryan was very efficient. He verified parts were available for our problem, before speaking with us. Price of this service was about 50 % higher t Bryan was very efficient. He verified parts were available for our problem, before speaking with us. Price of this service was about 50 % higher than we had expected prior to our visit. More

New Vehicle Purchase. Michael provided us with great service throughout the process, an outstanding sales rep. We are the third buyer within the family who purchased new ca Michael provided us with great service throughout the process, an outstanding sales rep. We are the third buyer within the family who purchased new cars here with his help. I wish he give us at least a little discount but it is understandable because it is a newer model he said....although he promised a lexus ballcap. Thanks Michael. More

Entire Lexus of Concord Team is Amazing! The entire team was extremely friendly and helpful, especially our sales consultant Leo. We did not feel pressured into buying anything other than wha The entire team was extremely friendly and helpful, especially our sales consultant Leo. We did not feel pressured into buying anything other than what we needed and left feeling like we got a fair deal on our vehicle. We will definitely consider Lexus of Concord for our next vehicle purchase. More

Superior Dealership I am a repeat customer at Concord Lexus mainly because of their welcoming customer sales and service and the additional effort they take to ensure Eve I am a repeat customer at Concord Lexus mainly because of their welcoming customer sales and service and the additional effort they take to ensure Everything is to the customers liking!! More

I was late due to an accident, and they still did my 25k It was the time limit, and they checked what i wanted. Also they cleaned my lexus, nice, thank you It was cheaper than the sacramento dealer ship It was the time limit, and they checked what i wanted. Also they cleaned my lexus, nice, thank you It was cheaper than the sacramento dealer ship More