Lexus of Concord

Brought my Lexus IS250 at LEXUS Concord for Service and some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and rela some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and relatives. More

Poor Service Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery from the parts department a few days earlier and they wouldn't to tell me I had a battery problem. After telling the service department I had just purchased a new battery from their parts department they had me come in to prove it rather than verifying it from the parts department. Plus I still had the new battery box in my trunk but that wasn't good enough, I had to bring in a receipt. The actual problem with the car ended up being a new computer part. I could only obtain the part from a Lexus dealer and I feel ripped off -- total bill over $900.00! More

My husband and I just purchased an ES 350 Luxury sedan. After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hard After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hardesty made our experience pleasurable. We were in and out reasonably quick. Everything we wanted in this car, Ron helped make everything possible. We recommend Lexus of Concord. More

Excellent service. Good job well done always get what I want. I am very happy to be there every time I need a service. I feel I am at home. want. I am very happy to be there every time I need a service. I feel I am at home. More

My service advisor met with me promptly upon my arrival. Bryan was very helpful, listened to my concerns, and thoroughly explained the scheduled service to me. Vehicle was delivered back to me at the promis Bryan was very helpful, listened to my concerns, and thoroughly explained the scheduled service to me. Vehicle was delivered back to me at the promised time and in clean condition. More

Frank and Leo are the best. They let the cars sale themselves. And they made sure my wife was happy. And made me a deal as well on a great car too themselves. And they made sure my wife was happy. And made me a deal as well on a great car too More

Exceptional service, staff were friendly and helpful. Neat and welcoming environment. Great idea on the"loaner." I'll definitely come back when the service is due. Kudos to the organization. Neat and welcoming environment. Great idea on the"loaner." I'll definitely come back when the service is due. Kudos to the organization. More

Excellent customer service! He knows what I need to fix the problem and he’s very knowledgeable. He provided excellent suggestions and good information about my car. I’m very satisfied customer. Great job! the problem and he’s very knowledgeable. He provided excellent suggestions and good information about my car. I’m very satisfied customer. Great job! Thanks More

I just bought my first Lexus here and was very happy with the whole process. From working with the salesman to the finance manager, it was a very simple and friendly process. I look forward to coming back fo the whole process. From working with the salesman to the finance manager, it was a very simple and friendly process. I look forward to coming back for my next one. More

Fast , courteous, friendly service. Top quality service done on time with whatever issue(s) fixed. Car cleaned by free in-house washing. If you need a loaner they try to give you a car like yours. An EXCEL done on time with whatever issue(s) fixed. Car cleaned by free in-house washing. If you need a loaner they try to give you a car like yours. An EXCELLENT dealership. More