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Lexus of Concord
Concord, CA
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Helpful, friendly straight-forward. We are comfortable with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. More
Brought my Lexus IS250 at LEXUS Concord for Service and some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and rela some issues with the car and I’ve never been so satisfied..Brian Passmore was superb..Would definitely recommend Concord LEXUS to my friends and relatives. More
Poor Service Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery Didn't fix the problem the first time and the problem they wanted to fix didn't have anything to do with the original problem. I purcchased a battery from the parts department a few days earlier and they wouldn't to tell me I had a battery problem. After telling the service department I had just purchased a new battery from their parts department they had me come in to prove it rather than verifying it from the parts department. Plus I still had the new battery box in my trunk but that wasn't good enough, I had to bring in a receipt. The actual problem with the car ended up being a new computer part. I could only obtain the part from a Lexus dealer and I feel ripped off -- total bill over $900.00! More
My husband and I just purchased an ES 350 Luxury sedan. After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hard After reading the reviews about this place, we did not think it would go well. We bought here before and decided to give it a try anyway. Ronald Hardesty made our experience pleasurable. We were in and out reasonably quick. Everything we wanted in this car, Ron helped make everything possible. We recommend Lexus of Concord. More
My service advisor met with me promptly upon my arrival. Bryan was very helpful, listened to my concerns, and thoroughly explained the scheduled service to me. Vehicle was delivered back to me at the promis Bryan was very helpful, listened to my concerns, and thoroughly explained the scheduled service to me. Vehicle was delivered back to me at the promised time and in clean condition. More
Frank and Leo are the best. They let the cars sale themselves. And they made sure my wife was happy. And made me a deal as well on a great car too themselves. And they made sure my wife was happy. And made me a deal as well on a great car too More
Exceptional service, staff were friendly and helpful. Neat and welcoming environment. Great idea on the"loaner." I'll definitely come back when the service is due. Kudos to the organization. Neat and welcoming environment. Great idea on the"loaner." I'll definitely come back when the service is due. Kudos to the organization. More