Lexus of Concord

Do Not Purchase Your Car Here go to Other Lexus Dealership!! I have been negotiating with the new car sales person since Friday. Long story short, I made an appointment to make the final deal on W Dealership!! I have been negotiating with the new car sales person since Friday. Long story short, I made an appointment to make the final deal on Wednesday. Mine you, I have to drive up 1Hr away each way. Got there and the car wasn't available. "Car was sold over The Weeknd" After all weekend we have a conversation and talk about the numbers of the car. I got there and now the sales person is trying to sell me the more expensive and newer car. We haggle more and I left the dealership without a new car and pissed off, because the dealership can't even give me a courtesy call and try to trick me to buy the more expensive car. Worst Lexus dealership!!! I should've read yelp and other reviews before have to spend half of the day just to feel tricked, pissed off and dissatisfied. More

Very professional and knowledgeable,would love to see him again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that again on my next scheduled maintenance ,he explained all the things be done on my 30.000 miles ,schedule,that it will take more hours to work,, that I will be given a loaner More

Great service, Nicholas was very friendly and helpful. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. The dealership was very clean and organized. For me was pleaser to be there. I’m going to recommend this dealership. More

Top notch. Professional, quick and quiet. The best. Clean waiting area and plenty of coffee and snacks. Way to go. Am I at 25 words? Clean waiting area and plenty of coffee and snacks. Way to go. Am I at 25 words? More

Both my Service Associate and the Administrative Service Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. Assistant were extremely polite and professional. They kept me informed during the entire process and they were very accommodating. More

It doesn’t fix my problems The door luck automatically It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appoin It doesn’t fix my problems The door luck automatically even my key in the car. Create the other clicking sound I have to make the other appointment to fix this problems More

By far my favorite Lexus Dealership, Bay Area.Normally By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on th By far my favorite Lexus Dealership, Bay Area. Normally work with Shane. He great always professional and smiling.. Love to see kids school art on the walls of his office More

The salesmen Kenneth and Zadir took great care of me. They made my experience easy going with no pressure. I will definitely be back soon!!! They made my experience easy going with no pressure. I will definitely be back soon!!! More

Helpful, friendly straight-forward. We are comfortable with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. with the care and the good auto deal. Randy and Lexus of Concord were great. I’ll recommend them AND Costco to friends and family. More

I was due for 55000 mile service, made an appt. they had more car ready on time and clean and the cost was only $60. Nice! more car ready on time and clean and the cost was only $60. Nice! More