Lexus of Concord
Concord, CA
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The service is professional, pleasant and efficient. Each time I use Concord of Lexus for service I’m always pleased with the performance of my car. Each time I use Concord of Lexus for service I’m always pleased with the performance of my car. More
Great service, knowledgeable and friendly service adviser, I would highly recommend my friends and family to take their cars to Lexus of Concord for repair and maintenance. :) adviser, I would highly recommend my friends and family to take their cars to Lexus of Concord for repair and maintenance. :) More
Thoroughly reviewed what was included in the service and discounts available. Waited in well equipped customer lounge. Offer shuttle or loaner cars for extended service and always wash the car. Treat y discounts available. Waited in well equipped customer lounge. Offer shuttle or loaner cars for extended service and always wash the car. Treat you like a valued customer. More
Atmosphere was nice. Waiting area was very clean, quiet and spacious. Service representative was very helpful, friendly, knowledgeable and professional. It was a good experience. and spacious. Service representative was very helpful, friendly, knowledgeable and professional. It was a good experience. More
Monday/Tuesday service was exellent in every way Bill Hammond was as good as possible with his recommendations and timetables. In addition to the scheduled work was a noise to be checked out and a repair Hammond was as good as possible with his recommendations and timetables. In addition to the scheduled work was a noise to be checked out and a repair made and also a Special Service Campaign item. Bill made sure that I got a loaner and kept his target fir completing the work. You can count on me returning when my car is ready for its next service. Thanks to Bill and the service team Bob Glynn More
Once Eric the internet manager got the ball rolling everything fell in place and I purchased my RX 350. I had. a Very positive experience. everything fell in place and I purchased my RX 350. I had. a Very positive experience. More
Management has truly changed it seems like. They are doing a great job in the service department now. Thanks to Nick who did a great job taking care of my car. I was there for the major service. doing a great job in the service department now. Thanks to Nick who did a great job taking care of my car. I was there for the major service. More
Andy did a great job in both showing and selling us our new NX hybrid. betsy, the finance Mgr, Was very helpful going over all of our purchase options. new NX hybrid. betsy, the finance Mgr, Was very helpful going over all of our purchase options. More
Excellent job George and the team thank you for selling me the car and explaining all my options as well as being courteous ,polite and personable and understanding! Live my new Lexus . me the car and explaining all my options as well as being courteous ,polite and personable and understanding! Live my new Lexus . More