Lexus of Concord

Very easy to do business with Lexus of Concord. No Very easy to do business with Lexus of Concord. No pressure, no games just business. They put themselves in customer’s shoes and offer options that Very easy to do business with Lexus of Concord. No pressure, no games just business. They put themselves in customer’s shoes and offer options that are best for the customer. More

Very Good except- Did not receive a report on work done. Phone call on Enform issues but no report on brakes, tires and battery. Pickup and delivery went well. Still Did not receive a report on work done. Phone call on Enform issues but no report on brakes, tires and battery. Pickup and delivery went well. Still need to sync phone. Brian Passmore by phone. More

Phone Sync Help I drove in and DARREN was able to sync my Iphone to my Lexus almost immediately. He explained to me that he had to get rid of some numbers that were a I drove in and DARREN was able to sync my Iphone to my Lexus almost immediately. He explained to me that he had to get rid of some numbers that were already synced in and he did all of this work cheerfully. Thanks! More

Very smooth transaction and fantastic experience buying our vehicle from this dealer Lexus Concord. We highly felt exceptional customer service! We recommend Efrain & Farid! Thanks our vehicle from this dealer Lexus Concord. We highly felt exceptional customer service! We recommend Efrain & Farid! Thanks More

Did not even want to deal with the concern. They have much better service consultants. I wish I had a different one. I had better experience before. much better service consultants. I wish I had a different one. I had better experience before. More

It didn’t take me long to wait while they doing service to my Lexus RX 450H. As soon as I got there Brian help me out. He was very helpful. Thank you to my Lexus RX 450H. As soon as I got there Brian help me out. He was very helpful. Thank you More

Ripped Off$1800 to replace 6 spark plugs and 6 coil Ripped Off $1800 to replace 6 spark plugs and 6 coil packs. Three front plugs and coil packs could not have taken more than 15 minutes. Back thr Ripped Off $1800 to replace 6 spark plugs and 6 coil packs. Three front plugs and coil packs could not have taken more than 15 minutes. Back three, maybe 1 hour. Service advisor just gave rote justification. Uncaring. Were all locked down, unemployed, with limited or no income while all of the Lexus TV ads are trying to convince us their a people/customer focused company. I will never buy another Lexus or take any vehicle to Concord Lexus Under any circumstances. More

Everyone at Concord Lexus were lifesavers! I had an emergency -my car stopped working in the midst of the pandemic. Had it towed from SF, promptly diagnosed & repaired, thanks to Daren, Nick, and Ken : emergency -my car stopped working in the midst of the pandemic. Had it towed from SF, promptly diagnosed & repaired, thanks to Daren, Nick, and Ken :) More

Very thorough and professional. I know my car is in good hands when I use this dealership. What’s great is that there is a complimentary car wash to. So not only is my car running better but looks better to hands when I use this dealership. What’s great is that there is a complimentary car wash to. So not only is my car running better but looks better too. :) More

My first visit to Lexus of Concord proved to be very acceptable and impressive. Staff was responsive, helpful and focused on my needs. Thanks you Scott, Nicholas and Dulce. acceptable and impressive. Staff was responsive, helpful and focused on my needs. Thanks you Scott, Nicholas and Dulce. More