Lexus of Concord

Service was fast and Norma was great to talk to . For early morning appointments it would be nice to have a pastry with your coffee while waiting ! early morning appointments it would be nice to have a pastry with your coffee while waiting ! More

I always receive great service at Lexus of Concord. They are very thorough and fair. When extra work is needed, they perform it with same excellence I’ve come to expect from them. They’ve even provided disc are very thorough and fair. When extra work is needed, they perform it with same excellence I’ve come to expect from them. They’ve even provided discount coupons when appropriate for the work I’m having done. More

Excellent service from Bill as always. Dropped car and had a loaner within a few minutes. Pick up just as smooth. Always happy with the Service Dept! had a loaner within a few minutes. Pick up just as smooth. Always happy with the Service Dept! More

Basir, Eric, Moe and the Lexus team of Concord couldn’t have made our experience with purchasing our first Lexus a smooth and easy process! The staff was very professional from start to finish. They knew e have made our experience with purchasing our first Lexus a smooth and easy process! The staff was very professional from start to finish. They knew exactly what we wanted and how to make us happy. Thank you so much for an excellent experience, team Lexus of Concord! More

The service they performed was done well and within the promised time frame. However, the job was incomplete as they did not have the part needed for a recall, which I had noted to them when I made my appo promised time frame. However, the job was incomplete as they did not have the part needed for a recall, which I had noted to them when I made my appointment about a week ago. I can't blame Norma since it was not until I sat down that we discovered that the part was not available despite my requesting the recall service. More

Great Finance Manager. Sale Manager (Rob) was great to work with. However, 5 hours to complete the purchase of a vehicle is excessive!! Also, some of the staff was very rude(wish I had their names). No on work with. However, 5 hours to complete the purchase of a vehicle is excessive!! Also, some of the staff was very rude(wish I had their names). No one at the front desk so we stood around being ignored for at least 10 minutes! More

Efran and Basir are the baddest in town. They hooked it up big. Seriously, some great guys. Felt like I was dealing with a friend all along. No push over sales, just an honest carcpurchase experience. up big. Seriously, some great guys. Felt like I was dealing with a friend all along. No push over sales, just an honest carcpurchase experience. More

Service rep. Bill Hammond did an excellent job in taking care of the items that we needed attention. We did not know that the car needed 10,000 mile service and at no charge. care of the items that we needed attention. We did not know that the car needed 10,000 mile service and at no charge. More