Lexus of Concord

Lexus of Concord, always do a great job. They tell you what the problem is and the price, then they take care of your car. Great job Norma what the problem is and the price, then they take care of your car. Great job Norma More

I was given a loaner that was not cleaned or checked inside. It smelled like cigarettes and I found used slippers and a feminine pad behind the drivers side. inside. It smelled like cigarettes and I found used slippers and a feminine pad behind the drivers side. More

Glad to see Bill Hammond back. He is an excellent service coordinator. Service was much better than my visit in 2019. Loaner vehicle was great. service coordinator. Service was much better than my visit in 2019. Loaner vehicle was great. More

Devin was great to work with in the purchase of our new vehicle. He went over and beyond and was a really nice friendly guy vehicle. He went over and beyond and was a really nice friendly guy More

Arrived at 8:40am for 8:45am appt. Was served at 9 am after several people who arrived after me were served. Ridiculous to wait ten until 11:21am to get my car back after what was a tire rotation! after several people who arrived after me were served. Ridiculous to wait ten until 11:21am to get my car back after what was a tire rotation! More

Ok ok types. No good waiting area for a luxury car dealership. To enjoy tea while waiting for 2 years there was no milk. People were not helpful dealership. To enjoy tea while waiting for 2 years there was no milk. People were not helpful More

Fast service. Representatives are friendly. There is nothing to complain about it. Call and text whenever car service is done. Recommend to owner for needed services to maintain the car in good conditio nothing to complain about it. Call and text whenever car service is done. Recommend to owner for needed services to maintain the car in good condition. More

No complaints great service very nice service advisor very informative. Offered water and refreshments. Would definitely record this dealer service always prompt and informing and clean. very informative. Offered water and refreshments. Would definitely record this dealer service always prompt and informing and clean. More

Excellent service from Norma. Provided courtesy car without having to ask. Vehicle was cleaned. Felt part price was pretty high but it is a Lexus. without having to ask. Vehicle was cleaned. Felt part price was pretty high but it is a Lexus. More

Lexus of Concord was outstanding. Farid meet me and immediately started asking questions and listening to mine as well. He was well versed in the vehicle and explained each vehicle he took me to. He de immediately started asking questions and listening to mine as well. He was well versed in the vehicle and explained each vehicle he took me to. He definitely gets a 5 STAR rating in my book! More