Back

Lexus of Concord

Concord, CA

4.8
571 Reviews

2101 Market St

Concord, CA

94520

Directions

By Type

Showing 571 reviews

February 23, 2021

My fist visit with Nick Carvalho at Concord Lexus and it was a very pleasant visit. The dealer was covid complaint and everyone was really friendly. More

by Kandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Carvalho
Feb 24, 2021 -

Lexus of Concord responded

We're proud to hear that Nick and the rest of our team delivered such a safe, friendly experience, Kandy! Thank you for trusting Lexus of Concord with your business!

February 20, 2021

Quality services all the time with my GS350FS & Quality services all the time with my GS350FS & ES300h. Very efficient & professional. Kudos to my service adviser and the crews who’ve worked More

by m2mcmjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Feb 22, 2021 -

Lexus of Concord responded

Thank you for trusting our team with your business and your vehicles! We are happy to have you as a Lexus of Concord customer and we look forward to assisting you next time.

February 19, 2021

Mark was awesome, worked hard to find the car I wanted and went the extra mile. I’m really glad that I worked with him! More

by John K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Nguyen
Feb 19, 2021 -

Lexus of Concord responded

We're thrilled to hear that Mark went above and beyond to put you in your dream car, John! Thank you for trusting Lexus Of Concord with your business, and congratulations on your new vehicle!

February 17, 2021

Easy! Made an appt, Randi pulled out the car, Effron worked with me and the longest part was making the decision. Great finance experience also. More

by Mparadise35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi, Effron, Ali
Feb 17, 2021 -

Lexus of Concord responded

We're glad to have delivered such a seamless, stress-free car-buying experience! We'll be sure to let Randi and Effron know how much you appreciated their help. Thank you for choosing Lexus Of Concord, and enjoy your new vehicle!

February 15, 2021

The staff at Lexus of Concord made my experience of booking the 30,000 mile maintenance for my car a pleasant one. Everyone was so nice and helpful. They had a smooth system that made it easy for dropp More

by Nerissa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 16, 2021 -

Lexus of Concord responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus Of Concord, and we look forward to your next visit!

February 10, 2021

Great dealership. I had been using this dealership for service since 1993. Twenty eight years All service advisors who I worked with are very professional, knowledgeable and very friendly and courteous. I More

by Rudy Felipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Hammond
Feb 11, 2021 -

Lexus of Concord responded

We're so grateful to have you in the Lexus Of Concord family, Rudy! It's been such a pleasure doing business with you over the years, and your confidence in our service team means the world to us. Thank you for trusting us with all your repair and maintenance needs since 1993!

February 04, 2021

Great personal service by Nicholas Carvalho! The service was done on time and all problems were completely handled! Nicholas is the best service advisor I ‘ve experienced in a long time! More

by Jheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Carvalho
Feb 05, 2021 -

Lexus of Concord responded

Your confidence in Nicholas means the world to us, and we'll be sure to let him know how much you appreciated his help! Thank you for trusting Lexus Of Concord with your service needs!

January 29, 2021

Norma greeted me very nicely, did the paperwork quickly, gave me an expected completion time and delivered early. Wonderful lady and terrific service writer. Thank you, Norma! More

by Douglas Varney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norma
Feb 01, 2021 -

Lexus of Concord responded

Thank you for the great review, Douglas! We appreciate your business and are happy to hear that Norma went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back at Lexus Of Concord down the road!

January 27, 2021

Extremely friendly and helpful staff! Surprised how fast the car buying process was. Farid and Mo are the best (and funny too)! Will recommend to friends and family! More

by facesbyviolet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farid and Mo
Jan 28, 2021 -

Lexus of Concord responded

We're so proud to have earned your business! It's fantastic to hear that Farid and Mo made your buying experience so friendly and efficient. Welcome to the Lexus Of Concord family, and congratulations on your new car!

January 24, 2021

Brought 2 used cars 3 year ago ok experience then. Decided to return and tryed trading 1 of those cars to buy overpriced gs200t yesterday at fair market value which is not 24988 but actually 22500 p More

by tajrodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rahul and his manager
Jan 27, 2021 -

Lexus of Concord responded

We try to find the best option for guests and I apologize for leaving the wrong impression. If you would like to discuss your experience further, please don't hesitate to give me a call. Thank you, Ali Hezaveh - Customer Relations Manager - 925-808-4128

...
37
...