Lexus of Colorado Springs

We recently purchased a 2010 ES350 from Kuni Lexus in Colorado Springs, Our sales contact was MARK FALES. Thsi gentleman is FANTASTIC! No pressure, and makes you comfortable with theexoerience. Mark w Colorado Springs, Our sales contact was MARK FALES. Thsi gentleman is FANTASTIC! No pressure, and makes you comfortable with theexoerience. Mark worked with us for a week on coming to an agreement that worked for us. We would recommend Mark and Kuni Lexus to ANYONE. Just because the name "Lexus" is involved, should not keep you away from at least contacting them, we found out that it paid off!!! Mark Fales is great. More

I have purchased two new vehicles from Tom Smith within the last year. In both cases Tom did every thing he could to make the process as easy as possible while being supportive along the way. If I have a the last year. In both cases Tom did every thing he could to make the process as easy as possible while being supportive along the way. If I have any question about either vehicle I will not hesitate to contact Tom to help faciliate the process. I will also refer Tom to friends that are interested in acquiring a quality vehicle. I know that he will honor that trust by providing my friends a great experience. More

It took me over a year to make the final decision to buy a Lexus RX. It was an investment and I wanted THE right vehicle. Thank goodness Tom was my salesperson! He was patient and understanding, took me a Lexus RX. It was an investment and I wanted THE right vehicle. Thank goodness Tom was my salesperson! He was patient and understanding, took me on many test drives, explained all the nuances of the RX. His professionalism and friendless continues to impress me. Each time I take my RX back for service, he spends an extra minute to talk and catch up. I referred family members who enjoyed the experience and ended up buying from him too. Excellent! Keep up the good work Tom! More

We've had several positive experiences with sales and service and Kuni Lexus. Tom Smith takes the total-service experience to the highest level we've seen. He is totally committed to the customer's sat service and Kuni Lexus. Tom Smith takes the total-service experience to the highest level we've seen. He is totally committed to the customer's satisfaction and does a great job of keeping in touch after the sale. He has terrific empathy for customer's time and other considerations; this is rare in the automobile business in our opinion. He does what he says he'll do...without exception. We enjoy working with him and look forward to our next opportunity to do so. sincerely, Bruce and Janice Mitchell Colorado Springs, CO More

After having a car accident that totaled my car, I was debating between a Lexus and Infiniti. Mark was there to answer all questions and assist us in our decision. The car we wanted was not on their lot, debating between a Lexus and Infiniti. Mark was there to answer all questions and assist us in our decision. The car we wanted was not on their lot, so Mark went to work finding us a car at another location. After being told it would probably be weeks before we would get our car, Mark got his manager involved and we had our car by the end of the week. Mark went above and beyound to assist us in obtaining our car as quickly as possible. He is an awsome salesman and I would recommend him to anyone. More

We have bought 3 cars from Rick. He has always been professional, thoughtful and treatd us well. I cannot imagine buying a car from anyone else. I have his cell phone number programed in my car. I c professional, thoughtful and treatd us well. I cannot imagine buying a car from anyone else. I have his cell phone number programed in my car. I can call Rick anytime. we always refer our friends to Rick. Marsha Yost-Lawson More

A few months ago we decided to start looking for a different vehicle. We decided that Motor City might be a good place to look. We thought we would be able to see several makes of vehicles all in on different vehicle. We decided that Motor City might be a good place to look. We thought we would be able to see several makes of vehicles all in one day as we live 2 1/2 hours from Colorado Springs. While visiting Kuni Lexus we were introduced to Mark Fales. We must say that we were very impressed with Mark. He was able to quickly answer our questions about what Kuni Lexus had to offer us and he had a mannerism that made us feel very comfortable. After looking at all the vehicles in Motor City we were interested in, we decided that Mark had answered our questions and met our needs with the RX350 at Kuni. We purchased our RX350 late that day and Mark bent over backwards to make sure we had our vehicle by that evening. We are extremely happy with our purchase and we are extremely happy with Mark. We have been in touch with Mark since our purchase and everything he promised us he has followed through with. Mark is definitely a huge asset to Kuni Lexus! He has a great personality and most important he has gained our trust. We will recommend Mark and Kuni Lexus to all our friends. More

We bought our first Lexus in May ,2010. We were very happy with the sales professionals but very unhappy with your finance personnel. that was corrected immediately and we bought our second Lexus in Dec happy with the sales professionals but very unhappy with your finance personnel. that was corrected immediately and we bought our second Lexus in Dec 2010. Rick is a joy to work with and a great help for any information that we may need. I have recommended your dealership and Rick many times and will continue to do so. Mike and Sherri More

Classiest dealership I've ever dealt with since I started buying cars in 1966. The professional protocol used by this dealership at any/all staff levels is above and beyond....they set the bar! My wife and I buying cars in 1966. The professional protocol used by this dealership at any/all staff levels is above and beyond....they set the bar! My wife and I have bought 5 Lexus vehicles in the last 6 years and all of them from the same two sales reps. Rick and Tom are two of the most professional people we've ever dealt with, every visit, every time. No request or question is met with anything other than an opportunity to serve. They've become "family". Glen Limmer More

Have leased or bought maybe four or five cars, all with Rick Dymek. He is professional and great on any follow-up. Often times just calls to say hello. The service is one of the real reasons we keep coming Rick Dymek. He is professional and great on any follow-up. Often times just calls to say hello. The service is one of the real reasons we keep coming back. You set up a scheduled appointment and it is never wrong, nor does it run over. More