
Lexus of Colorado Springs
Colorado Springs, CO
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A few months ago we decided to start looking for a different vehicle. We decided that Motor City might be a good place to look. We thought we would be able to see several makes of vehicles all in on different vehicle. We decided that Motor City might be a good place to look. We thought we would be able to see several makes of vehicles all in one day as we live 2 1/2 hours from Colorado Springs. While visiting Kuni Lexus we were introduced to Mark Fales. We must say that we were very impressed with Mark. He was able to quickly answer our questions about what Kuni Lexus had to offer us and he had a mannerism that made us feel very comfortable. After looking at all the vehicles in Motor City we were interested in, we decided that Mark had answered our questions and met our needs with the RX350 at Kuni. We purchased our RX350 late that day and Mark bent over backwards to make sure we had our vehicle by that evening. We are extremely happy with our purchase and we are extremely happy with Mark. We have been in touch with Mark since our purchase and everything he promised us he has followed through with. Mark is definitely a huge asset to Kuni Lexus! He has a great personality and most important he has gained our trust. We will recommend Mark and Kuni Lexus to all our friends. More
After having dealt with many dealerships and sales people over the last 30 years I was extremely suprised when my husband and I finally arrived at Kuni Lexus in 2008. We met with Rick Dymek and were extreme over the last 30 years I was extremely suprised when my husband and I finally arrived at Kuni Lexus in 2008. We met with Rick Dymek and were extremely suprised at the gracious way we were treated. He is one of the nicest people, and well informed salespeople we have ever had the experience of dealing with. When Kuni/Lexus says they treat their customers as guests they really mean it. I am in my second Lexus and my husband is in his first and these are probably not our last. We consider Rick and the whole staff at Kuni/Lexus our friends, especially Rick. We wouldn't hesitate to recommend Rick to anyone of our freinds, and have already done so. More
Rick provided great assistance with our purchase of a RX 350 for my wife. I can say that he is the first I would trust in purchasing a vehicle. He is always helpful, courteous and willing to go the extra 350 for my wife. I can say that he is the first I would trust in purchasing a vehicle. He is always helpful, courteous and willing to go the extra for the customer. Rick truly represents the Lexus brand and it is reflected in the enthusiastic way he interacts with his customers giving them confidence that he can be trusted. More
Mark was very helpful and friendly even though I was not buying a Lexus. I found the perfect Toyota Highlander that my wife wanted and Mark and the Kuni Lexus staff made it an enjoyable experience. I woul buying a Lexus. I found the perfect Toyota Highlander that my wife wanted and Mark and the Kuni Lexus staff made it an enjoyable experience. I would definitely look at doing business with Mark and Kuni Lexus in the future. Highly recommened dealer!!! More
All employees have been extremely friendly, courteous, and helpful. Tom Smith, our salesperson, took his time showing my wife her brand new car and explaining all the details. For months we worked with and helpful. Tom Smith, our salesperson, took his time showing my wife her brand new car and explaining all the details. For months we worked with Tom finding the right car for my wife. My wife loves her new car. More
For years we had talked about owning a Lexus but always hesitated because we live in the mountains of Colorado, about a 4 hour drive from the closest dealer, and have been concerned about the logistics of hesitated because we live in the mountains of Colorado, about a 4 hour drive from the closest dealer, and have been concerned about the logistics of service should we have a problem. This year we decided to stop talking and check things out. We contacted Kuni Lexus of Colorado Springs and were introduced to Mark Fales. We found Mark to be not only extremely knowledgable about every aspect of the Lexus RX350; but most important to us, eager to help us find the right fit for us. Realize that most of this was via phone and email - if Mark was not going to be available, he made sure that there would always be someone available to help us. When we found our vehicle, it was in another state and had to be delivered to Kuni. We made the trip to Colorado Springs but due to trucking problems, the RX350 didn't arrive on time and we couldn't sitck around. Mark and the staff took care of us - they gave us a loaner RX350 so we could get home and then delivered our RX350, complete with the bow on top. Mark has since phoned and emailed us just to be sure that all is well with our vehicle. Over the years we have purchased a lot of cars from a lot of different dealers, and this was by far our best purchasing experience. We would highly recommend Kuni Lexus of Colorado Springs and especially Mark Fales to anyone thinking of a new vehicle. In fact, we have already made that reecommendation to a few friends. Marty & Darlene Danko More
Tom Smith is one of the best salesmen I've ever worked with. He knows his products and knows how to listen to customers' needs and desires. He is extremely helpful with all issues that might come up - with. He knows his products and knows how to listen to customers' needs and desires. He is extremely helpful with all issues that might come up - truly customer oriented. I've purchased a lot of cars (over 40) over the years and Tom is one of the BEST! I highly recommend Tom Smith and Kuni Lexus for First Class service and products. More
My husband and I have always dealt with Tom Smith. He has gone over and above what we had expected from Kuni Lexus. I lease a new RX 350 and my husband owns his Lexus. Tom always anticipates our needs has gone over and above what we had expected from Kuni Lexus. I lease a new RX 350 and my husband owns his Lexus. Tom always anticipates our needs and meets them in record time. Our experience with new cars and used cars has been excellent and pain free! Thank you, Tom Smith and Kuni Lexus. More
Tom is the MAN down at CS Lexus! I have purchase 4 New and 1 Certified from him and every time it has been perfected! WHY because Tom is very knowledge, friendly and knows how to get the deal done WITHOUT and 1 Certified from him and every time it has been perfected! WHY because Tom is very knowledge, friendly and knows how to get the deal done WITHOUT being pushy! Tom start looking for my LS 600HL. Thanks again! More
I like the manufacturer of the vehicle and have been impressed with the Lexus for sometime. I have dealt with other dealerships in the Springs ares for some 30 years, from Subaru to Cadillac and found a impressed with the Lexus for sometime. I have dealt with other dealerships in the Springs ares for some 30 years, from Subaru to Cadillac and found a home at the Kuni Lexus dealership. The Company is all Professional, nicely laid out, has friendly people and gives one the feeling they belong. My experience with Rick Dymek and the management staff was relaxed, friendly, and in fact a pleasure even though it was my money that was being negotiated. All dealings were relaxed and personable through delivery and have stayed that way to the present day. Rick's graciousness and continued followup to insure that his guests get the best of the best. I can state from experience that my experience with Kuni Lexus and Rick have and remain much more effective than any other dealership in the area has to offer. I have bought two Lexus' from Rick and would go back to Lexus and Rick in a heart beat as I know the approach there is one of relaxed professionalism, and that's unique in todays world. More