Lexus of Colorado Springs

Great customer service. Helpful and informational. Painless buying process and great experience buying used pre owned. Enjoyed John Brown’s experience in the industry and ta Helpful and informational. Painless buying process and great experience buying used pre owned. Enjoyed John Brown’s experience in the industry and taking care of his customer. More

Derek and Eve were awesome and such a great help in choosing my first car. They were both very knowledgeable and helpful. Overall a great dealership experience! choosing my first car. They were both very knowledgeable and helpful. Overall a great dealership experience! More

Outstanding service from start to finish. Eirik, the service manager, was responsive, accommodating, and clearly cares about the customer experience. Roberto was friendly, courteous, and grea Eirik, the service manager, was responsive, accommodating, and clearly cares about the customer experience. Roberto was friendly, courteous, and great to work with. Although I was offered a loaner, I opted to wait at the dealership, and the lounge was very comfortable and well appointed. Exactly the level of service you expect from Lexus. More

We worked with Eve McLaughlin in purchasing a new Lexus TX and she was fantastic. Her knowledge of the car’s features and capabilities was superb, and she answered our questions candidly and accurately as TX and she was fantastic. Her knowledge of the car’s features and capabilities was superb, and she answered our questions candidly and accurately as regards the various different models and their features. She probed our intended use of the car and made very good recommendations. Also, her review of the complex operating system was thorough and very helpful. More

I’ve purchased multiple cars with this dealership and have been well cared for and educated each time. It’s challenging not to have the negotiation back and for my personality so it’s even more important have been well cared for and educated each time. It’s challenging not to have the negotiation back and for my personality so it’s even more important to feel that there is a “win” John Brown went to bat for me to get some special requests addressed and Eve, the tech specialist, went above and beyond to ensure my comfort and knowledge. Highly recommend this dealership for sales and service. More

I recently purchased a 2023 Kia Telluride from Lexus of Colorado Springs. Eve was very helpful in showing a lot of the cars features to me, a person very much not acustomed to technology. She has a bright Colorado Springs. Eve was very helpful in showing a lot of the cars features to me, a person very much not acustomed to technology. She has a bright and friendly personality and is an asset to the company. The purchase process was fairly simple although it took a long time. More

Mickey is very knowledgeable and provided excellent customer service. I love the NO pressure atmosphere! Eve did a great job of showing me how all the bells and whistles work, her patience is truly ap customer service. I love the NO pressure atmosphere! Eve did a great job of showing me how all the bells and whistles work, her patience is truly appreciated. More

We loved that there was no pressure. Eve and Mickey were great to work with. Both were very knowledgeable! Eve and Mickey were great to work with. Both were very knowledgeable! More

I was incredibly happy with Vy and every staff member I interacted with at Lexus Colorado Springs. Everyone was wonderful and went above and beyond. That level of care isn’t common these days. I was greete interacted with at Lexus Colorado Springs. Everyone was wonderful and went above and beyond. That level of care isn’t common these days. I was greeted by Michael (I think that was his name), who is one of their techs. Both times I arrived and he was awesome- super friendly, attentive and I felt like my car was in good hands. They provided a loaner since I needed new brake pads, and they didn’t want to rush to get it done before end of day. They even gave my car a complimentary wash before I picked up. This is my first Lexus, and while I know I might love my car a little too much, I originally planned to have service done elsewhere since I didn’t purchase it from Lexus, and dealer service is often more expensive. There’s a lot of recommended service for the GX460, so I decided to try these guys out so my car would be taken care of, and I was not disappointed. The customer service, communication, and overall knowledge of the team exceeded my expectations. It was a true five-star experience from start to finish. I felt confident my car was in great hands and never felt like an inconvenience. While Lexus is a luxury brand, this dealership felt welcoming and comfortable, and I’m grateful for it. I’ll absolutely be bringing my car back to Lexus Colorado Springs moving forward! More

Sales group a little disorganized. Keep us waiting several times. Tech rep Eve was excellent although a little over whelming. Keep us waiting several times. Tech rep Eve was excellent although a little over whelming. More