Lexus of Colorado Springs

Billy was amazing, friendly, and professional, a great customer service experience! Was able to schedule the winter tires appointment and am looking forward in the next couple of years to buy my next cer customer service experience! Was able to schedule the winter tires appointment and am looking forward in the next couple of years to buy my next certified Lexus from this dealer. More

Great service did what I ask at a reasonable price friendly service Dept They also gave me a loaner car. They also washed my car. friendly service Dept They also gave me a loaner car. They also washed my car. More

I bought a car from these idiots several months ago it took them over four months and getting attorneys in the state attorney general and the dealer board involved just to get them to do their job and est took them over four months and getting attorneys in the state attorney general and the dealer board involved just to get them to do their job and establish my lease. I bought over 100 new cars in my lifetime in this by far was the worst dealership experience. They did give him a warning and threaten to shut them down but they had zero care at all. More

Appointment and scheduled service went very well. Two complaints however: 1. The service intake area is much too noisy. Service agents must talk over each other and customers must ask for things to be re complaints however: 1. The service intake area is much too noisy. Service agents must talk over each other and customers must ask for things to be repeated. (No masks involved.) 2. The carwash coupons being given in lieu of on site carwashes are for a site that uses brushes. Kind of an insult to the Lexus brand, in my opinion. More

Thorough, knowledgeable, professional. Got the correct problem identified with excellent troubleshooting and did not do unneccesary work. problem identified with excellent troubleshooting and did not do unneccesary work. More

Great service. Completed the service an hour sooner than we expected. We really appreciated this since we are from out of town. Nice loaner car! we expected. We really appreciated this since we are from out of town. Nice loaner car! More

Excellent service Excellent communication. My car had to be towed to dealership at end of day. Parts ordered promptly loaner car provided. Smooth transaction .Rob Luger outstanding be towed to dealership at end of day. Parts ordered promptly loaner car provided. Smooth transaction .Rob Luger outstanding More

Trebor was amazing! We were so glad we found exactly what we wanted with his help! what we wanted with his help! More

Customer service was very polite,Especially Billy, he Customer service was very polite, Especially Billy, he was very happy to help, even early in the morning. He Kindly explained to me what issue I cur Customer service was very polite, Especially Billy, he was very happy to help, even early in the morning. He Kindly explained to me what issue I currently have that need to be fixed It was a pleasure to work with him. Thank you Billy Grace More

Dealership was clean, service desks are a little too small for the work they do there. Billy was great! Car wash was broke so that was disappointing. small for the work they do there. Billy was great! Car wash was broke so that was disappointing. More