Lexus of Clearwater - Service Center
Clearwater, FL
546 Reviews of Lexus of Clearwater - Service Center
sean is a man of his word... we had some problems with the dealership and repairs before sean got involved.. once he became involved everything was settled in a mater of a couple hours.. he is a true asse the dealership and repairs before sean got involved.. once he became involved everything was settled in a mater of a couple hours.. he is a true asset to lexus of clearwater and the auto nation group. he totally changed my opinion of that dealership and changed my total outlook from advising people NOT to buy there to telling people to buy there with confidence but onlyyyyyyyyyy deal with sean ... HE IS THE MAN.. thanks sean... steve More
I called Lexus and asked for service. Phil answered. After I told him my problem, he said to bring my car right in. They put it on a lift while I waited to determine what was leaking. I needed a new rad After I told him my problem, he said to bring my car right in. They put it on a lift while I waited to determine what was leaking. I needed a new radiator. Since I had had a rebuilt radiator installed less than a year ago he gave me an option of another rebuilt, since it was under warranty, or a new one (taking the price of the rebuilt one off the total). I opted for the latter. It had to be ordered, so I made an appointment to come back and was given a brand new Lexus RX300 loaner. Meanwhile, David Craig had called me to see if I was interested in having Lexus buy my 1999 RX300. Although a new Lexus is in my future, I explained to David that now wasn't the time. There was no pressure. I got my Lexus back (I've had her since she was only 7 miles old--now over 156,000 miles old) and life is good. Oh, and there was no labor charge. Now, that doesn't happen. My next car will be a Lexus and I will go to Lexus of Clearwater to purchase it. More
Just recently, during a visit from Sarasota, my vehicle started making noises that were not normal. I took it in to Lexus to get it looked at and Mark was my service writer. He was very conscientious of my started making noises that were not normal. I took it in to Lexus to get it looked at and Mark was my service writer. He was very conscientious of my concerns and did a thorough job inspecting and pricing out the job for me. It ended up that I needed front brakes. He took care of everything for me with a great price. Thank you very much for such great service. If I am back in the area and need service I will certainly be back. Rene' Guion Professional Document Services More
Without a doubt working with Mike is the best auto service experience I have ever had. In fact, during my last visit just a couple weeks ago I told him I will be a Lexus owner for life. Certainly ther service experience I have ever had. In fact, during my last visit just a couple weeks ago I told him I will be a Lexus owner for life. Certainly there are other luxury cars but the service and the people at Lexus of Clearwater are beyond comparison. As the president & CEO of a local manufacturing company I can say with some authority I know and appreciate exceptional customer service when I experience it. Many thanks to Mike and his team. Peter Sanchirico More
I first met Peter when I leased my Lexus RX350 four years ago. He made my purchase/lease transaction smooth and enjoyable and I felt great after leaving Lexus of Clearwater that day. What makes Peter and h ago. He made my purchase/lease transaction smooth and enjoyable and I felt great after leaving Lexus of Clearwater that day. What makes Peter and his dealership most special in their field is the continued service throughout the lease and even beyond the lease expiration date. I decided to do a lease buyout which once again Peter made very easy as he explained to us exactly how it works and what we needed to do. I really have enjoyed working with him over the past 4 1/2 years and would defiantly recommend him to anyone even just thinking of buying a Lexus. Peter is very courteous, friendly, patient, funny and a true pleasure to work with. At the time of my lease buyout he promised me a full detail of my car as a bonus for working with his dealership. I just took him up on the offer yesterday and was truly amazed by how well my car was cleaned, I really never had anyone clean it that well before and it feels brand new again. To top it all off, he even filled my gas tank to full again. Who could ask for better customer service than what I received at Lexus of Clearwater and Peter Viggiano. I will be going back to see Peter when I am ready for my next car! More
Over the past year and a half I have been to Lexus of Clearwater on 6 occasions, for service on my 2003 Lexus RX300. On my first visit, while waiting for my car to be serviced, I met Roger. Honestly, Clearwater on 6 occasions, for service on my 2003 Lexus RX300. On my first visit, while waiting for my car to be serviced, I met Roger. Honestly, have never considered going to a dealership to be an enjoyable experience and would normally have my husband make the trip. But after meeting Roger actually looked forward to subsequent visits. Roger is King of Customer Service!!!!!! Not only is he professional and knowledgable he genuinely cares for the customer. On 8/4/2012, both my husband and I went for another scheduled service and while waiting were looking at cars on the lot. Finding one of interest, I immediately went to front desk and asked for Roger. We are now the proud owners of a Lexus RX350. Roger made the entire buying experience pleasurable and even came in the following day (his day off)to ensure delivery of the vehicle to us. While we don't expect another purchase any time soon, we highly recommend you seek out Roger for your next purchase. Bill and Becky S. More