Lexus of Chester Springs

I went to Lexus of Chester Springs after previewing their certified pre-owned inventory online with a particular vehicle in mind. As soon as I entered the showroom, I was greeted, asked if I needed assistan certified pre-owned inventory online with a particular vehicle in mind. As soon as I entered the showroom, I was greeted, asked if I needed assistance and then was quickly introduced to Collette Dukes. Collette asked which car I was interested in and then we walked out to the lot to look at the car. Since I had reviewed the car thoroughly online, a quick inspection verified the excellent condition of the vehicle and I was ready to make a deal. Collette suggested that I test drive the vehicle before making an offer and we took the ES 350 for a short drive during which she explained many of the vehicle's features. When we returned to the showroom, the trade-in offer was waiting and when it was presented, I felt it was insufficient for me to make the deal at that time. Collette very politely asked me what number would work for me, I gave her the number and left with the understanding that, although we were several thousands of dollars apart, she would keep track of the vehicle and let me know if the price dropped closer to my number. I stopped at another dealer that had a similar but less exceptional ES 350 (more miles, wrong color interior) and got a better offer on my trade and a final price closer to my target. I emailed Collette that evening with a higher number than I had previously left with her and when she called me the next morning we were able to close the deal over the phone. Several hours later, I drove to the dealer, wrote a check and picked up the car. Everything about the transaction was handled in a very professional and friendly manner and throughout the entire process I never felt pressured to make a decision. Even if I had walked away from that particular deal, I would have felt very comfortable returning to Lexus of Chester Springs to buy another car in the future. Having purchased a number of vehicles during my lifetime, I must say this was one of the most pleasant car buying experiences I have ever enjoyed. First class in every respect! More

Amar Patel is the best car salesman I have ever dealt with. We have purchased two new cars from him in the past two years and have recommended at least three more people to him. with. We have purchased two new cars from him in the past two years and have recommended at least three more people to him. More

He was very helpful in choosing a new car. He was friendly from the beginning, and provided me with all the information and details I needed to know. After test driving the first car he recommended, friendly from the beginning, and provided me with all the information and details I needed to know. After test driving the first car he recommended, I knew I wanted the car. More

My husband & I were warmly greeted upon arrival & quickly introduced to Dan Yost. Dan was extremely professional, very personable and quite knowledgable. He showed us new and used vehicles explaini quickly introduced to Dan Yost. Dan was extremely professional, very personable and quite knowledgable. He showed us new and used vehicles explaining each in great detail. The transaction was painless, pleasurable & went smoothly. We stopped in on Thursday, went back with another car to trade in on Friday and took delivery on Saturday. I didn't know how I was going to get two cars there with only one driver but Dan said not to worry he would send a couple of men over to pick one up. Dan was waiting outside for us with a huge smile. He went over a few things then Tom Martellacci came for us to process the paperwork. It was then Dave Wright's turn to explain everything one needs to know about the car. Dave offered to come to our house to set up my iPhone when it arrives. We left happy in our new car feeling confident that our needs not only had been met but would continue to be. More

We were looking for a pre-owned Lexus, and found the Chester Springs Lexus Dealer online. We were interested in a particular car that we had viewed online. We emailed the dealership, and the salesman re Chester Springs Lexus Dealer online. We were interested in a particular car that we had viewed online. We emailed the dealership, and the salesman replied immediately, prepared the car, and connected us with a sales person for a test drive. We were amazed when we arrived at the dealership. Andrew greeted us and helped us get setup to take the car for a test drive. He was so nice and explained all about the car. The car was in even better condition than we had hoped for by the picture! And then Colette our sales associate arrived, we realized that Andrew wasn't our salesperson, but he was so thoughtful and didn't want us to wait at all. Well, Colette was so patient and helped us check out all the cars that we might be interested in driving. We decided on the first car, it was in such perfect condition. We asked if we could get a message to the last owner and thank him for taking such great care of his car. Andrew and Colette assured us that they would find him and thank him. How great is that for service!! A exceptionally nice man Dave, with the patience of a saint, went through every detail of the car with me! You just don't see people like this every day. It's a bit of a drive from Wilmington, but soooo worth the trip. The sales staff treated us like we were coming to view their most expensive line! Colette was great to work with, and treated us like family. From the minute we arrived at Chester Springs their sales staff was top notch. We are sold on Chester Springs Lexus! THANK YOU! More

My current 2002 ES300 has over 250,000 and so the search for the new ES350 began. I contacted several "new car" websites and very shortly after a number of area Lexus dealers contacted me via e-ma for the new ES350 began. I contacted several "new car" websites and very shortly after a number of area Lexus dealers contacted me via e-mail. My correspondences with Ms. Rebecca Ferry of Lexus Chester Springs were prompt and professional. When I visited the dealership for a test drive, she was as pleasant to deal with in person as she was on-line. I went for a test drive with Colette Dukes. She is another great asset to this organization. No pressure, no hype, product knowledgeable, and really took an interest taking care of the clients needs. Besides the fair pricing and decent trade-in value they offered on my old ES, the other deciding factor in purchasing from this fine organization were the dealer reviews that I had researched. Of course, there are always going to be some people who may not be happy with how they may have been treated - but I am not one of them. There is a very good reason this dealership is so highly rated. They deserve it. More

Mary Ann was Easy to work with, Answered all my calls when I called with questions. She was also ready to meet on time with me when I picked up the car! No waiting around! when I called with questions. She was also ready to meet on time with me when I picked up the car! No waiting around! More

Product knowledge, professionalism, and integrity are the hallmarks of Amar’s sales approach. My purchase of a Lexus at Chester Springs was without question the best car buying experience I have had. Mo hallmarks of Amar’s sales approach. My purchase of a Lexus at Chester Springs was without question the best car buying experience I have had. Moreover, my wife and I had the opportunity to meet with Spencer Phillips, Sales Manager, Tom Martellacci, Business Manager, and Dave Wright who is part of the concierge service who delivered the vehicle to our house and explained all of the features to my wife. They were all extremely professional and helpful – great culture. The experience was so positive it made my 50 mile trip to select and purchase the vehicle worthwhile. More

I purchased two new Lexi (plural for Lexus) in December of 2011. A 2012 ES 350 and a 2012 RX 350 for my wife. Both are company cars. My experience with Amar in sales was very easy and he is very friendly t of 2011. A 2012 ES 350 and a 2012 RX 350 for my wife. Both are company cars. My experience with Amar in sales was very easy and he is very friendly to deal with. I took advantage of the 0.9% financing and was pleased you could get the financing even with the deep discounts being offered in December. Many car companies offset the cost of cheap financing with less of a discount on the car, but this was not the case here as far as I could tell. They gave me good value on both of my trade in's and after a small amount of haggling I received a better percentage discount on the second car which made the process so much easier. I referred a friend to Amar less than two weeks later and he too received a good deal from Amar, closed a deal on a similar RX and I received a $100.00 referral check in the mail less than a week later! Thank you Lexus of Chester Springs! More

I was looking for another Lexus to replace my 2001 IS 300. After looking at a number of different models with help from sales associate Dan Yost I decided on a used RX400h. The service was first rate and 300. After looking at a number of different models with help from sales associate Dan Yost I decided on a used RX400h. The service was first rate and Dan went out of his way to make me feel comfortable in all aspects of the process. I would highly recommend the dealership and my sales associate Dan Yost to anyone looking or considering purchasing a Lexus. More