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Lexus of Chester Springs

Chester Springs, PA

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163 Reviews
Here at Lexus of Chester Springs, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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400 Pottstown Pike

Chester Springs, PA

19425

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Showing 163 reviews

April 17, 2013

I called your dealership about purchasing a Lexus RX 350 last Thursday night. I spoke to Mary Ann Lonett on the telephone and she told me about a 2010 RX for sale. She described what the vehicle looked li More

by chepple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Martellacci
April 04, 2013

If you're looking to purchase a Lexus, Chester Springs is the dealership to go to. I've been two different Lexus dealerships prior to Chester Springs and their quality of service isn't comparable More

by Esselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Tagye
April 02, 2013

Mr. Lichtenstein was extremely knowledgeable. He possessed a positive attitude, and was very pleasant. I did not feel rushed at all during my visit. I would most definitely recommend this dealersh More

by carolbracken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvan Lichtenstein, Tom Martellacci
March 30, 2013

I had the best service experience ever. Steve professionalism, caring attitude, product knowledge and commitment net to excellence makes him stand out. He worked hard with Lexus Corporate office More

by Sbrockhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Young
March 28, 2013

Great Location, Very Nice Courteous People.Alvan is very knowledgeable, He even sent David to walk through our new LX570.We highly Recommend buying from this location More

by dhillon_00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Belisari, Alvan Lichtenstein
March 24, 2013

An excellent experience from the time I arrived until the time I left the dealer - 2 hours from the time I arrived until the time I left with the purchased vehicle (including a test drive and a trade in to e More

by TCarrigan25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvan Lichtenstein
March 21, 2013

I had the pleasure of working with Mary Ann Lonnett to lease my 2013 RX 350 and really had fun working with her. She and Andrew Greim have worked with me for my last 4 Lexus vehicles. I have been a cust More

by AnneDunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 21, 2013

When I entered the dealership I was assigned a salesman, Al. I asked to see the IS250c, and I was asked, "You do know that's a $50,000 car, right?". I felt like Al was very condescending the whole time. More

by DJNikonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alvan Lichtenstein
Apr 04, 2013 -

Lexus of Chester Springs responded

DJ Nikonn, I would like to apologize for the poor treatment you received. We do our best to make every client feel at home here and it is clear to me that we didn't do our part to provide you with that experience. There should be nothing (including age) that should get in the way of the service that we strive to provide the people who visit us. I wish you all the best with your Volvo. If you would like to discuss this issue further or would like our assistance with a purchase in the future, I will be happy to work with you personally. Spencer Phillips General Sales Manager sphillips@lexusofchestersprings.com 610-321-8000 ext.8013

March 18, 2013

I had the opportunity to purchase my new Lexus RX 350 F Sport from Mary Ann Lonett. Mary Ann is an "Excellent" Sales Associate who listened to my needs when looking for a new vehicle and gave the best det More

by CMHalston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 16, 2013

I would highly recommend Lexus of Chester Springs for anyone looking to buy a car. I worked with Colette Dukes to buy a new Lexus LS and traded in my Acura TL. Colette and General Manager Spencer Phi More

by don923z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Tagye, Colette Dukes
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