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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
170 Reviews

170 Reviews of Lexus of Cherry Hill - Service Center

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November 19, 2022

Thorough service, on time and with good quality. Serviced my car there twice and both times very satisfactory. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 21, 2022 -

Lexus of Cherry Hill responded

This is the kind of feedback we love to see! Thanks for choosing Lexus of Cherry Hill. See you next time!

November 15, 2022

Took care of my service quickly and efficiently. Mike was great and very professional. Always excellent. More

by hfgoldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salbo
Nov 16, 2022 -

Lexus of Cherry Hill responded

Thank you for this 5-star review! We are thrilled to hear that you had a positive experience working with Mike and the Lexus of Cherry Hill team.

October 10, 2022

Shannon Hicks very attentive to customers & their needs. Also assist with scheduling service around customer schedules More

by Jacksonchristelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks
Oct 10, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Shannon and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

October 06, 2022

Jamie, was very professional, great communication regarding my car. Thanks again for helping me and great service More

by HollyMolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 06, 2022 -

Lexus of Cherry Hill responded

We're elated that Jamie offered communicative assistance that shaped a positive experience. Many safe and happy miles from everyone at Lexus of Cherry Hill!

September 29, 2022

Outstanding repair of a curb rash on my new Lexus wheel. Absolute perfection. My kudos to the technician that repaired the wheel and a HUGE THANK YOU yet again to Jamie Robinson who set everything up for th More

by Marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
Sep 30, 2022 -

Lexus of Cherry Hill responded

Thanks for the great review, Marco! We're glad that Jamie and the team took care of your wheel's curb rash in a timely way. We love happy customers like you here at Lexus of Cherry Hill!

September 21, 2022

Jamie Robinson provided excellent professional advice and service. She was prompt, knowledgeable client oriented and most importantly was willing to answer questions relating to the scheduled service. More

by Hrairzak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts dept
Sep 21, 2022 -

Lexus of Cherry Hill responded

We're delighted to hear that Jamie delivered the kind of service and care we're proud of! Thank you for the wonderful review and for trusting Lexus of Cherry Hill with your business - we're at your disposal for any future automotive needs that arise! Take care.

September 14, 2022

All the service reps always treat me in a professional manner. They always communicate the issues until they are resolved. More

by nmaliha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 14, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back!

July 05, 2022

Great service consultant ! Never any problem. Always takes good care of me ! Reasonable wait time . First class service! More

by richlang41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mount
Jul 06, 2022 -

Lexus of Cherry Hill responded

We really appreciate your continued business and your confidence in our team! Thank you for choosing Lexus of Cherry Hill, we look forward to the next opportunity to assist you.

May 31, 2022

I always bring my car to cherry hills to do maintenance with John Josheps !He’s the best guys I can recommend! More

by Huong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John joshep
Jun 01, 2022 -

Lexus of Cherry Hill responded

Huong, thank you for the great review! We are so glad to hear that you had a successful service experience working with John and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back!

May 23, 2022

Very well organized and professional service from scheduling the appointment, arrival at the dealership, pick up of the demo, to close out at the end of the day. More

by Saman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom MacElrath
May 23, 2022 -

Lexus of Cherry Hill responded

Thank you for the review of Lexus of Cherry Hill! We're glad that the team was helpful and nice to work with. See you again next time you need our help!

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