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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
171 Reviews

171 Reviews of Lexus of Cherry Hill - Service Center

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March 22, 2023

Mr. Michael was up front quick and got me in and out. I was able to do some work while there as they have wifi, so when I got home I didn’t have too much left to do. More

by Erginger37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 22, 2023 -

Lexus of Cherry Hill responded

We're glad to hear your service was fast and well-spent thanks to Michael and our guest WiFi. Our team does its best to provide quality service and comfort throughout our customers' experiences, from beginning to end. Thank you for your business and we hope to see you again at Lexus of Cherry Hill!

March 21, 2023

I needed a few things done. Fred not only took care of them but kept me aware of what else was needed and why. They made me feel like family. I would highly recommend this deale More

by Gman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Eller
Mar 21, 2023 -

Lexus of Cherry Hill responded

We're so glad to hear Fred provided excellent service during your visit to Lexus of Cherry Hill. Our team always does its best to be informative and personable when providing quality service. We appreciate your recommendation and look forward to working with you again!

February 04, 2023

Great customer service prompt attention to my appointment time very friendly, and a great dealership and service department More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Lexus of Cherry Hill responded

We are always happy to see a 5-star review, Bruce! Thanks for choosing Lexus of Cherry Hill and we will see you next time!

January 31, 2023

I was amazed by how quickly and efficiently John and the rest of the team provided me in order to get all of my services done. More

by Ekchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 01, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with John and the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

January 21, 2023

Shannon and the mechanic that called me to talk about the diagnostic results were so helpful and treated me respectfully and included me in decision making. Thank you for the great service. More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hicks and mechanic who did the work
Jan 23, 2023 -

Lexus of Cherry Hill responded

Thanks for the review, Dawn. We are glad that Shannon was helpful, respectful, and nice to work with. We appreciate your feedback here at Lexus of Cherry Hill, and we'll see you around!

January 11, 2023

Jamie was great! She is always pleasant and seems to resolve my issues without making the situation more stressful. She understands that your car is your baby and she More

by avdmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie - Service Manager
Jan 12, 2023 -

Lexus of Cherry Hill responded

Jamie is one of the very best in the business and we are happy to see that she made your experience great! Thank you so much for supporting Lexus of Cherry Hill and we will see you next time!

December 31, 2022

My problem was diagnosed and repaired in a timely manor. Mike, who handled my case, was efficient and caring. I was given a loaner and informed when I could anticipate the repair to be completed. All was d More

by jab9066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salvo
Jan 03, 2023 -

Lexus of Cherry Hill responded

We are happy to hear that Mike and the team gave you a great experience! Thank you for choosing Lexus of Cherry Hill and for stopping by to share your five-star review. Drive safely until we see you again!

December 22, 2022

The Service department is always polite. They always seem to be upgrading their appearance and looks. More

by Ostott6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan serrano
Dec 22, 2022 -

Lexus of Cherry Hill responded

Thank you for sharing your wonderful experience with our service team! All of us at Lexus of Cherry Hill appreciate your kind feedback.

December 13, 2022

Excellent service I received my car on time clean washed. Everything was perfect. advisor was very knowledgeable. More

by dn.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Lexus of Cherry Hill responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

December 12, 2022

Received excellent customer service from Ginger Ruby. She welcomed me and ask what services were needed. She provided an estimate for the requested services and how long a wait. Thank you Ginger. Appreci More

by welstd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Ruby
Dec 13, 2022 -

Lexus of Cherry Hill responded

We’re delighted to get your 5-star review of Lexus of Cherry Hill. Ginger will appreciate your kind words. Thank you for working with our team!

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