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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
171 Reviews

171 Reviews of Lexus of Cherry Hill - Service Center

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May 25, 2023

My service representative, Jamie, is outstanding, the service technician was thorough and excellent. Kudos to Lexus of Cherry Hill, NJ. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
May 25, 2023 -

Lexus of Cherry Hill responded

We appreciate the great feedback, Marco! It's wonderful to hear how outstanding Jamie was and how the service technician provided thorough work here at Lexus of Cherry Hill. Thank you for your business, and we hope to see you again soon.

May 22, 2023

The service provided was top notch and timely. I recommend this dealership for service and we also have a Lexus LX250 that was leased at this dealership. We are very happy with both service and ca More

by bobbyk42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Lexus of Cherry Hill responded

Thank you for the review, Bobby! We are so glad to hear that you had a successful service experience working with the Lexus of Cherry Hill team. Drive safely in your Lexus LX 250, and we hope to see you again down the road!

May 21, 2023

I have purchased automobiles from Cherry Hill Lexus for the past 33 years and have always received professional and courteous service. More

by thegreens70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
May 23, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! It means a lot to hear that you have had such successful purchase experiences working with us over the years. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

May 17, 2023

We always get great customer service at this dealership! Car always ready on time as promised! More

by antonliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
May 17, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Cherry Hill team. Drive safely, and we hope to see you back again down the road!

May 12, 2023

Service consultants are excellent, pleasant, knowledgeable and friendly. Their prices though are higher than other Lexus dealerships. More

by Don’t sell my info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 15, 2023 -

Lexus of Cherry Hill responded

We are thrilled to hear you found our service consultants excellent, pleasant, knowledgeable, and friendly. We strive to provide top-notch service at Lexus of Cherry Hill. We do understand your concern with the prices and want you to know that we aim to be competitive while still providing exceptional service. Thanks for sharing your thoughts. If there is anything you would like to discuss further, please don't hesitate to call. Jamie Pratt, Service Manager, 856-727-1111 ext. 1215.

April 30, 2023

The experience what’s beyond of my expectations, I recommend anybody to this dealership anytime More

by elboricua_carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
May 01, 2023 -

Lexus of Cherry Hill responded

Carlos, thank you for the review! We appreciate your business and hope to see you again at Lexus of Cherry Hill!

April 20, 2023

I’ve been purchasing my Lexus from Cherry Hill Lexus for the past 25 years and I am always a satisfied customer. More

by Cassmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph- Service
Apr 21, 2023 -

Lexus of Cherry Hill responded

Thank you for being a loyal customer of Lexus of Cherry Hill for 25 years! It's an honor to have earned your trust and satisfaction over the years. We look forward to continuing to serve you with the same level of excellence for many more years to come.

April 10, 2023

Brought my wife's immaculate 2007 GX 470 (with only 33,350) miles in for service. This car is pampered and was time for its routine service. (oil change/filter) Our service advisor Jamie Robinson was s More

by vickruc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson
Apr 19, 2023 -

Lexus of Cherry Hill responded

Thank you for leaving Lexus of Cherry Hill this wonderful review and for trusting us with your vehicle's care. We will be sure to pass along the kind words to Jamie and our service team of technicians. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 02, 2023

Great service . Emergency call , nail it tire. Arrived about 820. Drove our about 10 with a new tire and my car was washed and interior vacuumed. More

by ljzeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Apr 03, 2023 -

Lexus of Cherry Hill responded

Thank you for the review! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Lexus of Cherry Hill!

April 01, 2023

The care and service was outstanding. They always go the extra mile to investigate, explain and serve. John Joseph is upright and honest about the. car’s service and needs so you know w More

by Mshanok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Joseph
Apr 03, 2023 -

Lexus of Cherry Hill responded

We're grateful for your trust in our business! John and the team most definitely work hard to ensure every vehicle service is efficient, thorough, and communicative with the customer. We appreciate your business and look forward to seeing you again at Lexus of Cherry Hill!

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