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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
171 Reviews

171 Reviews of Lexus of Cherry Hill - Service Center

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October 10, 2023

This dealership gets me in and takes care of my needs easily and professionally. My service person knows my car and makes excellent decisions on repairs and upkeep. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Eller
Oct 11, 2023 -

Lexus of Cherry Hill responded

Barbara, we're glad to know that our team at Lexus of Cherry Hill has been able to meet your needs professionally and efficiently. Thanks for trusting us with the care of your vehicle!

October 10, 2023

Jonathan in the service department provides great customer service. He explains every detail and there are never any surprise costs. I will continue to get my car serviced at this dealership More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Serrano
Oct 11, 2023 -

Lexus of Cherry Hill responded

We're so glad to know that Jonathan's detailed explanations and transparency have been helpful during your visits. We appreciate the support for our service department at Lexus of Cherry Hill, and look forward to assisting you in the future!

September 23, 2023

Everything was completed correctly, professionally, and on time . I appreciate you all for your dedication. More

by bigshot8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Lexus of Cherry Hill responded

We're glad to know that you had a positive experience with us at Lexus of Cherry Hill. Your appreciation for our dedication means the world to us! Thank you!

September 22, 2023

The service team at Lexus Cherry Hill is alway professional and explains well the situation and their recommendations. I never feel pressured into paying for something I don’t want. More

by nstoroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 22, 2023 -

Lexus of Cherry Hill responded

We're glad to know you've had a positive experience with our service team at Lexus of Cherry Hill. We always aim for transparency and professionalism in all we do, so it's great to see that reflected in your visit!

September 22, 2023

being a lexus of cherry hill, nj for 33 years is truly a reflection of the dedication, quality of service, and devotion to customers of this dealership. we appreciate the staff and their skills! we also l More

by sandyumansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ginger in service is outstanding!
Sep 22, 2023 -

Lexus of Cherry Hill responded

Sandy, we're so grateful for your long-term loyalty to Lexus of Cherry Hill! It's wonderful to know that you've appreciated our dedication and service over the years. Here's to many more happy miles in your Lexus vehicles!

September 13, 2023

Service is always done quickly, professionally and pleasantly. When my schedule changed on the day of service, they managed to get my service done earlier in the day to accommodate my time change wh More

by Mate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Lexus of Cherry Hill responded

We're glad to know our team at Lexus of Cherry Hill was able to accommodate your schedule and provide efficient service. Thanks for sharing this positive feedback!

September 08, 2023

Dealer is always ready & able to answer all questions pertaining to my needs. Almost all personal are very helpful. More

by joe.loosmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony LoBello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zalaf, Michael Thiel
Sep 10, 2023 -

Lexus of Cherry Hill responded

Joe, we're glad to know our team at Lexus of Cherry Hill was able to assist you effectively. We strive for excellent customer service, and your feedback is greatly appreciated!

September 01, 2023

Excellent service especially Shannon, he is very accommodating, friendly and trusting. Will definitely recommend this dealership to friends! More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Sep 05, 2023 -

Lexus of Cherry Hill responded

Daisy, we're delighted to know that Shannon provided excellent service during your visit at Lexus of Cherry Hill. We appreciate the recommendation and look forward to serving you again in the future!

September 01, 2023

Jamie made a quick and easy the whole service. I was very happy with the results and everything was done as asked More

by Frank1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Lexus of Cherry Hill responded

We're glad to know Jamie and our team at Lexus of Cherry Hill were able to provide you with a timely and efficient service experience. Thanks for the positive feedback!

August 30, 2023

Ginger is very pleasant and helpful, accommodating. They finish my car on time. I can eat while I’m waiting from their pantry. More

by tsantos_66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
Aug 30, 2023 -

Lexus of Cherry Hill responded

We're glad to know you had a pleasant experience with Ginger and our team at Lexus of Cherry Hill. It's great that your car was finished on time. We hope to see you back again down the road!

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