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Lexus of Cherry Hill - Service Center

Mount Laurel, NJ

4.9
170 Reviews

170 Reviews of Lexus of Cherry Hill - Service Center

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March 31, 2021

We will only bring our car to Cherry Hill Lexus. We have been a customer there since 2000. They do a wonderful job and we feel so comfortable there. Now that we are so much older, we only ask for Jamie R. More

by philnlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Robinson, Bob Mount
Apr 01, 2021 -

Lexus of Cherry Hill responded

Your loyal business means the world to us! Thank you for your confidence in Jamie and the team. See you next time at Lexus of Cherry Hill!

March 31, 2021

I have always received excellent treatment and service when I bring my vehicle in for service at Lexus of Cherry Hill. I have been dealing with Jamie as my service writer for a while now and have always f More

by F Lomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, service department
Apr 01, 2021 -

Lexus of Cherry Hill responded

It makes us smile to hear that you've received consistently excellent service from our Lexus of Cherry Hill team. Thank you so much for giving a shout-out to Jamie! We are grateful to have you as a customer and look forward to our continued relationship.

March 25, 2021

Great service, Jamie was very professional and made sure I was updated on the status of my vehicle. She made sure I was aware of the other issues I had with my car. Awesome visit. More

by ab.stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 25, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us, and shout out Jamie! We appreciate your business and will be sure to pass on the kind words. Safe travels! - The Lexus of Cherry Hill team

March 23, 2021

John Joseph is a professional and efficient service manager. He was helpful in getting what I needed for service of my Lexus vehicle. Called me when my car was ready. More

by Jmarra53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Mar 24, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that John went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

March 17, 2021

Tom always works with me and is considerate and informative with my vehicle needs yet I never feel that he’s put financial interests over my own. More

by smalbert12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McElrath
Mar 18, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Cherry Hill, and we will certainly let Tom know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 23, 2021

The Service Dept at Lexus of Cherry Hill is always exceptional. Fast, courteous, and competent. Thank you to John for helping with my appointment today. More

by Cgian12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service Dept., Ron Pacifico
Feb 24, 2021 -

Lexus of Cherry Hill responded

Your feedback means so much to all of us at Lexus of Cherry Hill! We strive to deliver top-notch service and I am so glad that came through to you!

February 10, 2021

Great service. Service appointment was scheduled within 24 hrs. Reception was quick and easy. Recall work along with oil change and tire rotation was completed same day. More

by Wwismer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Feb 10, 2021 -

Lexus of Cherry Hill responded

It was our pleasure to deliver an efficient, high-quality service experience! Thank you for putting your trust in the Lexus of Cherry Hill team. See you next time!

February 05, 2021

Shannon Hicks is knowledgeable, courteous and such a professional. I am confident in his guidance and trust his judgement. I come in from DC because I appreciate his work. More

by miyukiwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion Pugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Hicks 5 stars.
Feb 08, 2021 -

Lexus of Cherry Hill responded

Thank you for the great review! We appreciate your feedback about Shannon and are happy to hear that he went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Cherry Hill!

January 21, 2021

I have been using Cherry Hill Lexus Service Department since 1999. John Joseph has been my Service Representative for many of those years. It is a pleasure dealing with him. John is a pleasant and very kn More

by dstomasello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Joseph
Jan 22, 2021 -

Lexus of Cherry Hill responded

Diane - Thank you for the glowing review! We appreciate your loyalty to Lexus of Cherry Hill and are proud to have earned your business over the years. It is great to hear that you are so confident in John to get the job done, and we will be sure to pass on the kind words. Drive safely, and we are looking forward to working with you again down the road!

January 19, 2021

Jamie R. is an excellent service advisor and an honest,knowlegeable Lexus of cherryhill employee. Ms. R. cares about quality of the work performed in service. Customer service is tops at this dea More

by FreddyNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie R.
Jan 19, 2021 -

Lexus of Cherry Hill responded

Thank you for taking the time to review us, Fred! We appreciate your business over the years and are thrilled to hear that you are so confident in Jamie to get the job done. Drive safely in your 2012 Lexus IS 250, and we hope to see you back next time! - The Lexus of Cherry Hill team

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