Lexus of Cherry Hill - Service Center

Lexus of Cherry Hill -Service is always great! I live at the shore & make the drive to dealership, I always know my service will be top notch.. Friendly staff. Wish waiting area was more up to dat I live at the shore & make the drive to dealership, I always know my service will be top notch.. Friendly staff. Wish waiting area was more up to date, very small. I sometimes sit upstairs because not enough sitting. But no TV or coffee station upstairs just chairs.. More

I was very satisfied with John and how he handled everything. The car looks great that’s why I always take my car to your dealership. Thanks so much Barbara Gervasoni everything. The car looks great that’s why I always take my car to your dealership. Thanks so much Barbara Gervasoni More

Friendly staff, clean my car, comfortable seat was offered to me. Good service all and alll offered to me. Good service all and alll More

Excellent in every aspect. Efficient, courteous, personable staff. Service was quick and complete. Loaner vehicle was exquisite. Work report was comprehensive and easy to understand. Highly reco personable staff. Service was quick and complete. Loaner vehicle was exquisite. Work report was comprehensive and easy to understand. Highly recommend. More

My service rep iJohn Joseph is the best, cordial, knowledgeable, and never pushy.I recommend. knowledgeable, and never pushy.I recommend. More

Lexus of Cherry Hill service is always excellent and professional you feel like a client not a customer the GM knows your last name professional you feel like a client not a customer the GM knows your last name More

Everyone is always courteous and attentive to your needs from the customer rep to the showroom floor. from the customer rep to the showroom floor. More

Had vehicle service was waited on right away at appointed time. While waiting was asked if there were any questions. Service just over an hour car was cleaned and vacuumed. Service personnel were friendly a time. While waiting was asked if there were any questions. Service just over an hour car was cleaned and vacuumed. Service personnel were friendly and competent. More

Very courteous and efficient service got my car back the next day and it was perfect next day and it was perfect More

My car was in for service 11/30 and 04/14/2021. Both times when I picked my car up there was damage to one of my rims. I have a RC350 sport with low profile tires. Each time Lexus has not taken respon times when I picked my car up there was damage to one of my rims. I have a RC350 sport with low profile tires. Each time Lexus has not taken responsibility for damaging my car. I am OCD about my car. Its almost 3 years old with 7000 miles. I have filed a complaint with Lexus Customer Relations and will update. Beware of this service department. Take a video of your car including tires and rims before you leave the dealership. I have spoken to Fred Eller and he has told me the damage was there when I brought the car in and sent me two stills showing ABSOLUTELY NOTHING. Why this dealership cannot own up to there short comings is beyond me. More