Lexus of Cherry Hill - Service Center

Went in for a scheduled oil change. They tried to charge me $350. When I said $350 for an oil change customer rep Fred said it also includes tire rotation and wipers. I said my car is 7 They tried to charge me $350. When I said $350 for an oil change customer rep Fred said it also includes tire rotation and wipers. I said my car is 7 months old. I just want an oil change he said that would be $110 and I can’t have the loaner car. I ended up getting a manager. Worst customer rep ever. More

Appreciate the service but it took all day I assume they do the cars of those that wait. First do the cars of those that wait. First More

Jamie R. In your service department is an asset to your dealership. Always has a beautiful smile.She is always very respectful. Also your technicians always g In your service department is an asset to your dealership. Always has a beautiful smile.She is always very respectful. Also your technicians always gives you a service report on your vehicle. I have been dealing with your dealership since 1994.That is why I travel 35 miles to get there. More

Lexus scheduled my service appointment sooner than anticipated and they provided exceptional services. Very pleased. anticipated and they provided exceptional services. Very pleased. More

Jamie in the Service Department is simply outstanding. Dealership should acknowledge her for her professionalism and courtesy. Dealership should acknowledge her for her professionalism and courtesy. More

Thorough inspection on routine maintenance. Justifies all recommendations for repairs. Efficient and excellent work and finished by promised time. Justifies all recommendations for repairs. Efficient and excellent work and finished by promised time. More

We have been going to Cherry Hill Lexus since 2003 when we purchased our first GX. This visit was for repair service and an oil change. We were placed in the capable hands of John Joseph, who we are always we purchased our first GX. This visit was for repair service and an oil change. We were placed in the capable hands of John Joseph, who we are always happy to work with. John is extremely knowledgeable and genuine and keeps us informed throughout. We are always pleased with the service performed at Cherry Hill Lexus and would never take our GX anywhere else. More

I am satisfied with the maintenance service but was disappointed they did not vacuum my trunk though they did vacuum the floor mats inside my car. I also wish they have a facility closer to my home in disappointed they did not vacuum my trunk though they did vacuum the floor mats inside my car. I also wish they have a facility closer to my home in Washington township. More

Very professional excellence service so very satisfied I brought my car here and am having it serviced here Thank you Shannon brought my car here and am having it serviced here Thank you Shannon More

I have been a customer of Lexus of Cherry Hill since 2005. They always worked hard to satisfy my needs whether I bought a new car or took my car for service. Starting from General Manager to Sales and S 2005. They always worked hard to satisfy my needs whether I bought a new car or took my car for service. Starting from General Manager to Sales and Service Managers and their teams make sure I am fullysatisfied. A case in point: I took my LS500 for 20k mile service yesterday. John Joseph has been my service consultant. He explained me in very clear terms what is involved with this service, time it will take to complete. During my wait, he he kept me up-to-date with the progress. When his team completed the job, John explained billing and directed me to my car that was washed free of charge. Thanks to you, John and your team. Best to you all at Lexus of Cherry Hill for continuing success Rajendra Sharma More