Lexus of Chattanooga - Service Center

I have great positive experiences consistently with Lexus of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, of Chattanooga when servicing my 2008 350 RX Lexus. Service Advisor John Cate is very professional, knowledgeable, always pleasant, polite, helpful, willing to make sure his clients are completely satisfied with car service and repairs. Past service advisors have been top notch as well. Enjoyed meeting Jennifer Welchel recently when returning loaner, then car payment and retrieval after all car service/additional repairs completed. Lexus Brand is worth the quality investment, a luxury division of Toyota; Toyota and Lexus Automobiles are well known for their excellent reputation, quality, reliability, durability, longevity, safety features, beautifully designed, well engineered cars. Thank you! I am a very satisfied happy Lexus customer and local Chattanooga resident. More

Lexus customer service is awesome and Andrea Mashburn is the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! the best service advisor! I specifically request her when scheduling my service appointments. I hope the GM values her as much as her customers do! More

Had a wonderful experience with my first service at Lexus and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace and with Andrea. I feel she went above and beyond and service was very quick even with recalls. Thanks again! Candace More

Excellent service. Easy to schedule, quick in and out, and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. and friendly, professional crew. Good updates on progress and what was done. Car washed and looks great. More

Ryan, as usual was great! Lexus of Chattanooga has and always will be my choice when it comes to servicing my Lexus. Great people yelled great results and people like Ryan are why Lexus of Chattanooga con always will be my choice when it comes to servicing my Lexus. Great people yelled great results and people like Ryan are why Lexus of Chattanooga continues to produce outstanding customer met service. More

The most attentive service center that I have ever encountered. Scheduling a specific time to drop off and providing a loaner vehicle is a real plus. encountered. Scheduling a specific time to drop off and providing a loaner vehicle is a real plus. More

As always I had a great experience at Lexus of Chattanooga. Ryan was the service representative that helped me. I brought in my Lexus for routine service maintenance. He was friendly and helpful w Chattanooga. Ryan was the service representative that helped me. I brought in my Lexus for routine service maintenance. He was friendly and helpful with the questions I had for him. I always get fabulous service that’s why I keep coming back. Thanks Ryan. More

Nate was very professional and a pleasure to work with. Finished my car in the time he told me and was able to talk to him each time I called Finished my car in the time he told me and was able to talk to him each time I called More

Have been servicing my vehicles here almost 15years. They are the best! John Cate is very knowledgeable and always keeps me up to date with vehicles services. are the best! John Cate is very knowledgeable and always keeps me up to date with vehicles services. More

Service is best I have ever experienced.John Cate is an Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable. Service is best I have ever experienced. John Cate is an excellent service manager and an asset to Lexus. He is helpful, courteous and knowledgeable.5 Stars. More