Lexus of Chattanooga - Service Center

Great customer service Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. Ryan is our go to guy for both our cars. He always has great customer service and makes sure we are well taken care of. More

Excellent service every time John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles John Cate has been my service advisor and contact person for service ever since I bought my first Lexus in 2013. John knows all of the Lexus vehicles very well, and he knows what services should be done and when they should be done to insure that everything will continue to operate properly without doing things that are not required. What a refreshing change: somebody who wants to help you do what is needed without trying to sell you a bunch of various stuff that is really not needed! It is a privilege to work with a skilled person who is honest and truly has the customer's interests at heart. More

Customer service Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rathe Eric Liner is a dedicated professional who understands all aspects of customer service. He cares and he listens. He solves problems and concerns rather than make excuses and show a not interested attitude. Excellent service,great satisfaction. He is indeed a credit to the service department and indeed the dealership. Greg Maloof More

Great Customer Service from Ryan Kennedy! Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car w Ryan is an excellent customer service professional. When my care was experiencing an issue he arranged a service appointment the same day and my car was fixed quickly. Ryan and the Lexus team are the BEST! More

Excellent .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends .. Cory was knowledgeable, professional, helpful, service was given as communicated. He was kind and considerate. I would recommend him to my friends and family. . A man of integrity. More

Super Nice! I was very pleased with the service I received at this dealer, I would recommend this dealer to others. Mr. Eric Liner took care of the problem I was I was very pleased with the service I received at this dealer, I would recommend this dealer to others. Mr. Eric Liner took care of the problem I was having with my car without any hassle. Thank you More

Headlight replacement of my 2006 Lexus is 350 Brought my.Lexus in for headlight replacement..Eric waited on me and I was very pleased with him and the service. I will be back again and would be de Brought my.Lexus in for headlight replacement..Eric waited on me and I was very pleased with him and the service. I will be back again and would be delighted to have Eric help me again. Bill Burton More

Top of the line customer service. These folks go over and above to give you the best experience possible. From the IT department to service, and sales. I had the opportunity to meet wi These folks go over and above to give you the best experience possible. From the IT department to service, and sales. I had the opportunity to meet with Jim Taylor. After a few minutes I learned that Jim has the same customer service skills as the rest of the staff. I am a customer for life. More

eichie02@aol.com had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. had problem with blue tooth device in my car gave me a loaner car while being fixed. picked car up and problem was fixed by service department. More

Excellent service and staff Lexus of Chattanooga provides all of the service for my vehicle. Every member of the service, management, and support staff that I have interacted wit Lexus of Chattanooga provides all of the service for my vehicle. Every member of the service, management, and support staff that I have interacted with have always been professional, courteous, knowledgeable, and committed to making sure I am satisfied with the outcome of the reason for my visit. My particular service advisor, Clint Sloan, is excellent at explaining exactly what the needs of my vehicle are and scheduling a service time that works around my schedule. Each time I arrive, I am greeted in a genuinely friendly manner and am taken care of expeditiously. I highly recommend this dealership for any of your Lexus needs. More