
Lexus of Chandler
Chandler, AZ
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I came into Lexus of Chandler looking for an IS250 and after walking around the lot for 10-15 minutes I went into the showroom to look for any other IS's as I didn't see exactly what I wanted on the lot. after walking around the lot for 10-15 minutes I went into the showroom to look for any other IS's as I didn't see exactly what I wanted on the lot. I was greeted by Kent and told him I was looking for an IS. He then took the time to get to know ME better, instead of launching into a sales pitch or trying to get me into a test drive. It was very refreshing to feel that Kent wanted to get to know me as a person better to make sure I was getting what I needed instead of selling me the most expensive IS on the lot. After working through some options, I ended up with a used IS, but Im extremely happy with it. Kent took the time to find a car I liked, would be happy with and that fit within my budget. Instead of letting me walk away when I didn't get what I had originally came for, Kent took the time to explore other options in order to make me happy. I have been back a few other times to ask questions, pick up accessories and get a spare key programmed. Each time I was greeted with a warm welcome from Kent and the manager of the dealership. They have really treated me as part of the Lexus family. I highly recommend not only this dealership but Kent as well. If you are in the market for a Lexus, please give Lexus of Chandler a try and ask for Kent. You wont be disappointed. More
My parents are in there late 70's and live in Tucson, they asked me their son for help in getting a GREAT deal on a 2010 ES350, I entered my information on KBB.com and 3 different dealerships contacted m they asked me their son for help in getting a GREAT deal on a 2010 ES350, I entered my information on KBB.com and 3 different dealerships contacted me. Kim Goodman at Chandler Lexus quoted me a price that to be honest sounded to good to be true, after calling Ms. Goodman at Chandler Lexus and advising her I was about to drive 110 miles to Tucson and pick up my mother and father and drive them to Chandler, and that the deal she quoted me better be true or there will be 3 very upset people in her show room, Long story short we walked in met Ms. Goodman and within 30 min my VERY HAPPY mother and father were driving back to Tucson in their new ES350, and I was driving home to Cave Creek. I have bought over 10 news cars in my life and have never been done with the deal in 30 mins. My mother and father saved over $7,000 for 90 miles and 30 min, not a bad day. Thank you Kim Goodman. Greg D. Cave Creek, AZ More
Be VERY careful if you plan on purchasing a used vehicle from this dealer. I bought a used Lexus and it was delivered with a faulty transmission, bad steering wheel tilt motor and lower ball joints. The sal from this dealer. I bought a used Lexus and it was delivered with a faulty transmission, bad steering wheel tilt motor and lower ball joints. The sales personnel had asured me the vehicle was in good condition when I requested that a comprehensive pre-purchase inspection (to be paid by me) be completed. Followup conversations with the delaership were useless. Trust BUT verify with these guys. More