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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
864 Reviews

864 Reviews of Lexus of Cerritos - Service Center

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September 23, 2024

Amanda was great at assisting me. She answered any questions and was very transparent with me. More

by Hamheiyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

We have worked with Rosel every time we needed service on our vehicle at Lexus and we will keep requesting him! Knowledgeable, helpful, respectful—very easy to work with and makes the process much better! Th More

by KRMilo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Samala
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2024

Eli was so professional, knowledgeable and helpful. I appreciate the great service ! I will request him the next time I need service! More

by one_twoccooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2024

Great prompt service from Joe Avila of service dept. and as well as Brian from parts dept. More

by Randal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hello Randal, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2024

Dorothy has a good attitude! Giving a positive greetings the moment she approaches you! Thank you Dorothy! More

by Ernest Lucasan
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2024

Richard was extremely helpful and communicative. Transparent about service processes and breakdown of prices. Really appreciate his help! More

by joycesjkye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 20, 2024

Dorothy Lunney is the best at Cerritos of Lexus. Very knowledgeable and personable. First class service! More

by Shelly St Denis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi Shelly, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2024

Joe Avila is great and easy to work with. Always nice and always has vehicle ready on time More

by bigblackbearusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 17, 2024

Max was great to work with very helpful and kind. Looking forward in working with him again. More

by DLCOFFEYUSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Sep 21, 2024 -

Lexus of Cerritos responded

Hello, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

August 30, 2024

I love coming to lexus of cerritos you always get great customer service and good service on your car! More

by ISABEL TURRUBIARTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Sep 06, 2024 -

Lexus of Cerritos responded

Hi Isabel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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