Lexus of Cerritos - Service Center

Dorothy is an excellent person. I have always worked with her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. her. She is honest, explains everything clearly and have warm relation with her customer. I am always recommend her to my friends. Thanks Dorothy. More

Dorothy made my sales experience quick, to the point and answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my ti answered honestly. I appreciated that she did not try to push anything on me that I did not want and she was very understanding of the value of my time. I would recommend anyone interested in buying a Lexus to work directly with Dorothy. She also was able to give me the best price and the exact car that I was after. More

Jamie is an outstanding individual & a great asset to this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever c this agency. Everyone is most helpful & eager to assist you in any way. I purchased my first Lexus 400 in 1990 & have been a loyual customer ever cinse, eventhough I moved 300 miles away, I still return for the called for services on my 430. More

Everyone involved in this standard service visit, but especially Mr. Lee, was cordial, competent, and prompt. His commitment to the customer is clear, and I certainly appreciated it. especially Mr. Lee, was cordial, competent, and prompt. His commitment to the customer is clear, and I certainly appreciated it. More

I've been with Jamie Lee for many years for both my '02 IS and '04 RX. He has always shown the utmost interest in my concerns and issues. Recently I had some front end bushings done after the service T IS and '04 RX. He has always shown the utmost interest in my concerns and issues. Recently I had some front end bushings done after the service Tech found some broken bushings. After returning the free loaner car, Jamie took me back to the service bay and had the Tech show me the parts that were broken. That gave me confidence that the service people are looking out for all your cars needs. If something doesn't need changing, Jamie has also told me too. I've been with Lexus of Cerritos since I've purchased my cars. Great sales staff, clean waiting room, loaner cars and good reliable service. More

Jamie was attentive and the work was done well in a timely manner. Today I went to this Lexus dealer to get my 10,000 mile complementary oil change. timely manner. Today I went to this Lexus dealer to get my 10,000 mile complementary oil change. More

I took my 2010 Lexus rx350 in for service today and was surpised how nice everyone treated me. I had my first service done at South Bay Lexus and had to wait an hour for someone to tell me that I didnt nee surpised how nice everyone treated me. I had my first service done at South Bay Lexus and had to wait an hour for someone to tell me that I didnt need an oil change. I was furious!!! Jamie Lee couldn't believe what happened and took full initiative to make sure my car was taken care off. Jamie lives near my hometown so he understands how inconvienient it is to bring my car to Cerritos for service. But after the speedy and friendly service I recieved even during the busiest time of year, I can't imagine taking my car elsewhere. Thank You Mr. Lee and keep up the good work! More

Cleo is a exceptional sales man that I appreciate helping me in the purchasing of my lexus. I appreciate his kindness and patience and also his dedication to his work. me in the purchasing of my lexus. I appreciate his kindness and patience and also his dedication to his work. More

jimmy was easy to talk to, friendly, and really helpful. he explain everything to me and was really patient. i would definitely come back and recommend him to others. he explain everything to me and was really patient. i would definitely come back and recommend him to others. More

There are several qualities that I look for when choosing a dealership including friendliness, candor, and competence. I was very happy with the total experience in dealing with the service department. Jimmy a dealership including friendliness, candor, and competence. I was very happy with the total experience in dealing with the service department. Jimmy Chuong is very engaging and responsive to any and all questions or concerns about the service being performed on my Lexus. I would recommend Jimmy Chuong to others without reservation. More