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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
864 Reviews

864 Reviews of Lexus of Cerritos - Service Center

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September 28, 2024

Brian is awesome, helped us with a big smile & great service, thank you for making us so special More

by mirza4mla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian castolo
Report | Print
Oct 05, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2024

Gracias Sal por su servicio al cliente y por su amabilidad en la ciudad de Cerritos, CA More

by Rivaselectricservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal C
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Oct 05, 2024 -

Lexus of Cerritos responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

September 27, 2024

Tony is the best service advisor - he always goes above and beyond to help. I truly appreciate his help. More

by svaesq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turcios
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

I had such a great experience at Lexus of Cerritos. Aurora was my service advisor and she was amazing! She helped with all my questions and updated me through out the service! When my vehicle was ready More

by Marie P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora Echauri
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello Marie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

I like coming here because people are friendly. Amanda helped me this last service and she was awesome and transparent. More

by Antoineduhhh
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2024

Everything went well we appreciate everything that Lexus of cerritos doest help out thank you More

by aturcios93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony turcios
Report | Print
Oct 02, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2024

Dorothy helped me this service visit and was Amazing, Brianna also helped me get cashed out and service was great. More

by Rich9nette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Report | Print
Sep 29, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

I just want to give a rating of 10/10 for Joseph at your Cerritos service department. I been going there since 2016, and he has been the most helpful and Amazing service representative at your service depar More

by Glenn O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hi Glenn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2024

Everyone is super helpful and they take their time to explain service and are honest with the time. More

by Hamheiyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2024

Came in for my maintenance on my vehicle. They are very efficient an great customer service. Ask for Amanda she gets the job done.. More

by NellyG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M
Report | Print
Sep 28, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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