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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
859 Reviews

859 Reviews of Lexus of Cerritos - Service Center

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February 02, 2012

my lexus IS 250 is a great car, and i want to give lots of thanks to jeanie williams for her wonderful personality and caring heart for always paying attention to customers like me and also to let her know More

by Watjarin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanie Willams, Jeanie Williams
February 02, 2012

very good person i enjoyed dealing with when our car was do for service she may me feel conforable and welcome and sheb may thing easy to understand More

by DWIGHTGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorthy cunney, Dorothy Lunney
February 01, 2012

The customer service at this dealership is awesome and can't be beat! Sarah was very helpful and I appreciate her help - including the entire team at Lexus Cerritos who worked on my car. Thank you. More

by Lorasue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Sarah Ventresca
February 01, 2012

Lexus of Cerritos is the BEST because of there employee Dorothy Lunney. She always listens to what I have to say about my car and gets my car fixed fast. I recommend this dealer to my friend and family mem More

by nancycindylopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 01, 2012

Jamie Lee is an amazing service consultant. First, very Jamie Lee is an amazing service consultant. First, very friendly, yet professional approach. Next, very quick and efficient Also, great with update More

by Danny25771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
January 25, 2012

The service was excellent. Dorothy really assisted us in a respectable way and was very friendly. I would definitely come back to the dealership for any car needs whether its for sevice or to buy/trade an a More

by thebrownfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dorothy lunney, Dorothy Lunney
January 24, 2012

The dealership has done an excellent job in maintaining my car. They have stepped up and suggested items before they become a problem. All in all they have provided an excellent customer experience. More

by ndavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanie Williams, Jeanie Williams
January 22, 2012

I brought our 2004 RX330 back for a recall and service. Jaamie took care of us immediqtely and was very polite, and contacted us on other items that needed attention. We picked up our vehicle the next mor More

by Edward Bulgatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
January 20, 2012

Lexus of Cerritos value their customers at the top tier and I am really grateful and satisfied with the service I received from this branch. Specifically, Dorothy Lunney is one of the most enthusiastic, up More

by normanilagan84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
January 19, 2012

Jeanie Williams is always pleasant and extremely informative of Lexus and its services. Always eager to assist me in whatever my need is. She greets customers with a smile and her customer service q More

by Ella Gibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanie Williams, Jeanie Williams
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